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Official Solution
Hello All, Please follow the steps to resolve the issue, Check if the computer supports USB C Video output by reviewing the Technical Specifications of the Dell system here Or if you are using another brand of PC, check the Device manu
commented
1 year ago
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C1422H, no USB-C signal from your device
Hello! I am having troubles getting this external Dell monitor to work with my Dell laptop. I have tried both USB-C ports on the laptop, both on the monitor, all possible combinations. I have tried all USB-C to C cables I have (at least 5). None of this works. The monitor display says "no type-c sig
Question
Official Solution
Hello All, Please follow the below steps to fix the issue or to escalate, Note 1: Normal wear and tear is not covered under the warranty of the Dell product. Dell does not recommend using incompatible or third-party ac adapters with Dell laptops.
commented
1 year ago
to the conversation:
Inspiron 7391 2-in-1, screen flicker
I bought a Inspiron 7391 2-in-1 in July, and I have strange problems with the display since the beginning: - The screen flickers randomly (i.e. black frame then back to normal), especially when using the GPU and when running in full-performance on AC. It happens less frequently when I scale do
Question
Official Solution
Hello, In order to resolve this issue, Please reach out to an agent to get support on this issue. To chat with an agent, please click Get Help now icon on the below right to chat with a LIVE agent to get instant support. Please ensure to keep your
commented
1 year ago
to the conversation:
SupportAssist update problem.
SupportAssist will not update to 4.0. I get as far as "We're preparing SupportAssist to help you keep your PC running at its best." The 'spinning wheel' keeps spinning endlessly. I have Windows 10, fully updated. Cache/cookies cleared. Did a restart. Apps and Features shows 4.0.0.51819. Should I uni
Question
Official Solution
Hello All, Please follow the below steps to resolve or escalate the problem. For Windows PC, Follow the steps outlined in this technical article, Webcam Does Not Work or is Not Detected on the Dell S2422HZ or S2722DZ If you are using a MAC, Upda
commented
1 year ago
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S2722DZ, webcam only detected when partially or fully closed
S2722DZ webcam is only detected when partially or fully closed: The webcam is not detected at all once it is fully opened: It appears there is a switch or sensor that is supposed to turn off the webcam when it is closed. But for some reason it is working the wrong way around, i.e. it is turning o
Question
Official Solution
Hello, Follow the below steps to identify/resolve the issue. Update BIOS Update the graphics driver (Integrated as well as Discrete) to the latest version If the issue persists, please click Get Help now icon on the below right to chat with
Dell_srinath_g
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1 year ago
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m18 R1, screen turns off, then immediately turns off
Over the course of the last two days this issue has occurred twice. I open my laptop and my screen turns on long enough for me to see the background, then it goes black. Not like I'm looking at a black picture, but off. I can see the camera light blinking for the Windows Hello login and then it turn
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