1 Mensagem
0
117
11 de março de 2022 10:00
Não cumprimento a solicitação de serviço
Good afternoon, I participate in the creation of a TOS70>January 10, 20222 requesting replacement of a Dell P2219H branded monitor, TOS70>, TOS70>
On February 21, the work in progress was terminated, stating that the technician arrived, but he was not at the place determined in the call.
A second contact attempt was made on March 8, 2022 with , where they presented the same information that the technician was on site, we contacted via chat support to see the technician's location and there was a contact via telephone rescheduling the visit for the present date, March 11, 2022, where he again did not attend the place.
Nenhum evento encontrado!
DELL-Cares
Moderator
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27.1K Mensagens
0
14 de março de 2022 09:00
Oi
Como verificamos no privado, já foi agendando o atendimento.
Agora é só aguardar conforme as orientações que lhe passamos.
Visto que o protocolo de atendimento técnico local já foi passado, seguiremos com o encerramento deste tópico.
Qualquer dúvida estaremos sempre disponíveis.
^Cristiano