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1242
November 8th, 2022 04:00
Laptop goes to sleep when the screen is flipped into tablet mode - Dell XPS 15 9575 2 in 1
I just updated my laptop, an XPS 15 9575 2 in 1 to Windows 11. After installing all the windows update (including the drivers), and testing the laptop, everything seems fine. But then the next day i try to flip my laptop into tablet mode (for reading), and the screen just goes black. When i try to flip it back into normal laptop mode, it ask me to log in as if i sleep my laptop beforehand.
What i've tried :
- Changing the lid settings to "do nothing"
- Installing Dell SupportAssist and updating all the drivers from there
- Manually installing some drivers
I still can't get my laptop to tablet mode (flipped) without it going to sleep, any advice?
Thanks in advanced
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Zaim Marzuki
1 Rookie
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2 Posts
1
November 9th, 2022 21:00
After many attempts, reinstalling windows etc
the one that works was reinstalling "Intel Integrated Sensor Solution Driver", somehow this time it works
Thanks for the reply everyone
JOcean
9 Legend
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12.6K Posts
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November 8th, 2022 05:00
Try this page at the MS forum. And it looks to be a problem with other systems such as HP and Lenovo. Which would seem to confirm that it is not a hardware problem but a Windows or some other installed program caused problem.
John harper
2 Intern
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346 Posts
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November 9th, 2022 02:00
Well, almost all recent laps detect the closing of laptop's lid by detecting a magnetic presence when you close the lid. The sensor which they generally use is Hall Effect Sensor. So your nexus might have some magnetic influence over the sensor, which results in sleep mode. Try the same with a external magnet, it should result the same.
Greetings,
james