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December 5th, 2024 09:04
Fan Replacement Part for XPS 13 7390
XPS 13 7390
My processor fan started to make a clicking sound when I was screen sharing on Zoom yesterday (high load). I tried cleaning the fans after taking out the back panel but didn't fix the issue. The laptop was bought in May 2020, and Dell says it's reached end of life, which is very disappointing for a $1800 subpar device. My best bet is the bearing is worn out and the whole fan unit needs to be replaced?
What is the best place to get the replacement fan at a fast shipping speed? Most US stores which used to have it for as low as $12 are showing it to be out of stock. The only place I see it is AliExpress at $53 and it'll 3-4 weeks to arrive, which my laptop won't have. The part number is AT2Q0001FCO.
Also, is it safe to continue using the laptop with a cooling pad for temperature regulation? I am using HWInfo to monitor my CPU temperature, and it never goes above 65 C.
ejn63
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December 5th, 2024 14:30
Search for Dell WCX2D -- they're on Amazon, EBay and many other places in the US.
https://www.ebay.com/itm/166574602617
ejn63
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December 5th, 2024 12:49
Is this a 7390 notebook or a 7390 2-in-1?
spiritedSoul
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December 5th, 2024 14:14
@ejn63 It is a 7390 notebook.
Americancookie
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December 5th, 2024 15:27
I wouldn’t recommend using a third-party fan replacement. Instead, I suggest contacting Dell Support, as they can provide next-day service depending on part availability. Additionally, Dell repairs come with a warranty—either 6 months or 3 months, depending on your region. This ensures quality and reliability for your device.
Please update me on your findings. If the problem persists, feel free to share additional details, and we’ll be happy to assist further.
I am a Dell employee; however, my responses are my own and are not endorsed or sponsored by Dell technicians.
You can reach Dell support at:
(7) DellCares (@DellCares) / X