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August 13th, 2025 20:25
Dell XPS 15 7590: Win11 bricked my laptop
Following up on this thread, I attempted to upgrade Windows 10 on my Dell XPS 7590 laptop today, to Windows 11.
I turned off Secure Boot in order to do so, as advised in the aforementioned thread, and fixed the next error by freeing up space in the system reserved partition by removing som fonts through the command prompt.
After Windows Update asked for a reboot, windows failed to start, getting stuck on an empty blue screen. Hitting the Escape key gave me some troubleshooting options, including using Dell SupportAssist OS Recovery, removing the last windows quality update and resetting the whole computer - none of which worked.
I am now left with a bricked PC.
Anyone who have any ideas as to a possible fix?
The troubleshooting menu allows me to also enter the BIOS settings, change startup settings, or use the command prompt for more advanced things for instance, so I’m hoping there’s some solution that doesn’t involve having to buy a new laptop. 😬
ejn63
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August 17th, 2025 19:26
You may want to use the video below - if a clean install is your goal, simply delete the existing partition with diskpart and create a new one to do the install.
https://www.youtube.com/watch?v=zgmrHZgDZ64&t=29s
plosnati
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August 18th, 2025 17:39
Thank you - I've done as described in the video, and have gotten one step closer. This time, the Windows 11 installation actually starts, but I get a window saying simply "Windows 11 installation failed" after the first automatic restart.
The steps I took to reach this point:
I chose the main partition (which is also the biggest by size), deleted it, and created a new partition, which I then turned it into a "dynamic disk", as described in the video.
When I then booted up using the flash disk with the Windows 11 installation files, after choosing the language options, I get the following "unexpected error": Error code: 0x80042444 - 0x4002F. This reddit thread then helped me figure out that this has to do with marking the disk as "dynamic", making it a "foreign disk". I then accessed diskpart again through the command prompt and converted the disk into a "basic disk" again.
Now, I was able to reach the point in the installation where you choose which disk to install Windows 11 on. This time, there's no errors when choosing the fresh disk. I click "create partition" on the new fresh disk, then chose to continue. That's when - after the first loading bar, I got the error message described above.
Any ideas what to do next? Should I not have clicked "create partition", but just continued on the new unallocated disk? I'm not sure what else can be wrong now. :/
(edited)
plosnati
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August 18th, 2025 18:03
UPDATE:
I googled the error message, and I tried the following - which worked:
I deleted ALL the partitions on the disk, so that they merged into one unallocated space, THEN I made one single partition from that. Choosing the new partition, the installation proceeded beyond the point at which I got the error message.
I will keep this thread open for a little while longer in case a new problem crops up, but it seems it's smooth sailing going forward now. I'll mark the thread as solved once I've got the OS actually up and running :)
ejn63
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August 13th, 2025 20:46
If you do not have a backup of the data on the system drive, purchase a USB to NVMe enclosure (example below) and remove the SSD from the system and attach it to a working system. Make a backup of your data files.
Once that's done (or if you already have a backup), prepare a Windows 11 install flash drive using the MS Media Creation tool, boot the system from it (F12 at powerup) and do a clean install of Windows 11 onto the drive.
USB to NVMe
MS Media Creation tool
Service manual
plosnati
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August 17th, 2025 18:38
Thanks, I guess that's the only way then.
I've come as far as making a Windows 11 flash drive through the MS Media Creation tool.
Now, the problem is that the installation settings say none of my disc requirements meet the requirements to install Windows. I assume the partition I should choose is the "main" (biggest in size) one, but it says I need to turn BitLocker Drive Encryption off in order for the partition to meet the requirements.
How do I do this in the BIOS? Secure Boot is already off, and I've tried turning off different settings in the "TPM 2.0" settings, but nothing works. Disabling TPM all together, makes the Windows installation software that my machine doesn't meet the requirements at all.
Any ideas? :)
plosnati
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August 18th, 2025 19:31
After all updates, Windows 11 still works.
Thanks for all the help!