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5328
December 15th, 2022 15:00
DELL XPS 13 9310 3 Orange and 6 white stuck at DELL LOGO
Hello everybody
I recently just got a Problem with my DELL XPS 9310.
When I press the power button to turn it on, it will turn on and will become stuck at the dell logo.
After that 3 orange and 6 white blinking lights follow. I also cannot seem to access the BIOS Menu.
Here are the things i have already tried:
- Pressing F12, ESC + CTRL etc. when powering on to access the BIOS Menu.
- Removed the battery and held the power button for 30 seconds
I would like to send it to dell under warranty, but I just realized the warranty expired JUST 2 WEEKS AGO.
The problem could not come at a worse time.
I just hope somebody could help. I am just a student and can't getting a new laptop would be very expensive for me.
EDIT: Spelling mistakes, better explanation
JOcean
9 Legend
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12.6K Posts
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December 15th, 2022 15:00
It does refer to a BIOS problem but could also be a motherboard problem. If you can recover the BIOS that may solve the problem but if it is a MB then you could be looking at a MB replacement. This Dell support page has more information on BIOS recovery.
venik212
1 Rookie
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22 Posts
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March 13th, 2023 12:00
Sadly, the offered solution (BIOS recovery tool) did not work for me...