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January 14th, 2025 15:20

2014 xps 15 9350 probleme

When I first buy this pc, it appears that it was working fine but the battery wasn't charging, but after some weeks, it starts getting so slow, I thought that it's because of windows 10 but it was same with windows 8, and when I say slow I mean can't even run Microsoft office 2010 correctly, I tried to check pc motherboard, but it appears fine, the battery wasn't dead, and DC transistors wasn't burned، but I noticed that when I removed and returned the battery and turned on the pc, it suddenly say a power adapter wattage and type cannot be determined even if had a 130w dell charger, and because of that the pc performance is getting worse, I wanna know every solution I can do so I can continue use this pc without buy another, Thanks. 

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January 14th, 2025 18:41

Try another Dell OEM AC adapter first.  If that too is unrecognized, replace the DC jack.  With a 130W adapter, is this a 15" 9530 or a 13" 9350?

If it's a 9530, next step is to replace the DC jack:

https://www.ebay.com/itm/256065174177

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January 15th, 2025 13:12

@ejn63​ About the OEM AC adapter, can i use any version i want or a specific version ? because the one i have one is DA130PE1-00

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