1 Rookie
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2 Posts
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112
May 30th, 2025 06:57
XPS 8960, beep sounds, black screen after startup
Hello DELL Community,
I have recently encountered a problem. Here is what happens:
After I boot up and log in normally, once I reach the Windows desktop, nothing responds (such as clicks).
After a few seconds, the screen goes black, and I hear 2-4 beeps. Immediately afterwards, the display returns and everything functions properly.
I'm not sure what the issue is. I have used the built-in support system scans, but it says everything is working as it should.
It is not super important or causing any data loss, but if anyone has a cause or a fix to this, I would appreciate it.
Thanks in advance.
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IvoI
1 Rookie
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2 Posts
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May 31st, 2025 19:02
@Element115s4
Hey, thanks for the response.
I believe that the issue was caused by an NVIDIA driver update. I saw a Reddit post specifically mentioning the 576.40 version, causing the screen to go black.
After updating the drivers (576.52), the problem hasn't come back.
Thank you, Element115s4! :)
Element115s4
2 Intern
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284 Posts
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May 31st, 2025 17:49
If you have a nVidia GPU, it sure sounds like the black screen bug.
First thing to try is remove the nVidia drivers which you might have to use the onboard GPU to do.
Element115s4
2 Intern
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284 Posts
0
June 3rd, 2025 11:33
@IvoI
Excellent, glad that was an easy solution.