4 Operator
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708 Posts
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220
August 20th, 2024 14:03
XPS 8940 BIOS Update 2.21.0 Discussion
Use this thread to report any issues you encounter after updating your PC to the latest BIOS version.
BIOS Update Information:
- PC Model: XPS 8940
- BIOS Version: 2.21.0
- Release Date: 07 Aug 2024
Discussion Guidelines:
- Stay On-Topic: Keep your posts related to this BIOS version and its impact on this specific PC model only.
- Report Issues: If you encounter problems after updating, please follow below:
- Provide complete details and any troubleshooting you've done.
- Screenshots and videos can also be shared here for reference.
- Issue replication steps for us to make attempt to replicate the issue.
- How was the update done:
- Windows update
- Dell Command Update
- SupportAssist
- Directly from Web
We value your input in making the update process smoother for everyone. Thank you for being part of our community!
Cleysso Schwanck Intern Dell Technologies In partnership with PUCRS University #Iwork4Dell |
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ohwell1954
1 Rookie
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43 Posts
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August 26th, 2024 18:56
@akess505 For all those with freeze problems, make sure when you download drivers from dells website that you use the service code and click for this device. Not all 8940's use the same chipset driver and intel management drivers, some others may be different too. Doing this and using the drivers for my device only cleared up all freezing problems for me.
larryc
1 Rookie
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91 Posts
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August 21st, 2024 00:38
I updated my 8940 to BIOS 2.21.0 on August 11, 2024. I was made aware of the BIOS update via a post on these Dell forums, and downloaded the BIOS update file directly from the Dell support Web site. As of today, August 20, I have noticed no ill effects from the BIOS update. The PC wasn't experiencing any problems such as freezes before the update, and there have been no new problems after the update. So far, so good!
Larry
akess505
1 Rookie
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5 Posts
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August 22nd, 2024 17:10
I have three Dell XPS 8940 workstations now all running 2.21. Before the update, these computers would randomly freeze at any given point in time. I was told this firmware update would be the final solution to fixing this problem. So far, it has not. My computers continue to freeze over and over again, forcing the users to hard reboot the machines to get them operational again. This has been an ongoing issue for at least 8 months now, with several aggravating calls with Dell Support, with no avail.
JamieLinux
2 Intern
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277 Posts
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August 22nd, 2024 19:27
I also have a Dell XPS 8940, updated to 2.21.0, and have not had any issues. I also have not had any freezes since Dell replaced the Motherboard.