Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

11 Posts

84

August 15th, 2025 20:46

XPS 8930, cannot plug in optical drive power plug

Hello, (a) In my XPS-8930 tower, I unplugged the power cable and the data cable to the optical drive.  (b) Unplugging the power cable was very difficult and afterwards I could not plug it back into the drive.  (c) The pins in the socket in the drive are tiny and very difficult to align and after working with it for several hours I broke two of the pins.  (d) I would like to have an optical drive in this system.  (e) Solutions?

 

Community Manager

 • 

56.9K Posts

August 15th, 2025 21:06

Since the pins are broken on the ODD (optical disk drive), you will have to replace it. On the ODD label, do you see a Dell 5 digit part number? Like in this example of the tray style ODD, the Dell 5 digit part number is PNDVV =


(edited)

1 Rookie

 • 

11 Posts

August 16th, 2025 03:46

Thanks!  I will find the part number and follow up with Dell.  Replacement seems to be only $35.00 or so.

1 Rookie

 • 

11 Posts

August 18th, 2025 13:13

Hello,

a) Can someone tell me which DVD/CD RW drive I should buy today (08/16/2025) to replace the DVD/CD RW drive in my XPS-8930 desktop tower (bought new on 01/10/2019)?  I have talked to Dell Sales but they do not seem very sure.

b) <Private data removed from public view. DELL Admin>

-----------------------------------------------------

c) Description of the drive that I want to replace:

(1) This is a thin drive that sits horizontally and that slides into the front of the desktop through a metal sleeve inside the cabinet until it snaps in.  The front face of the drive is approximately 5.25" x  0.4".  There is a small horizontal black plastic plate that snaps on the front of the drive and that matches the color the desktop cabinet.  When you open the drive a horizontal tray pops out;  you can drop a CD or DVD flat into the drive and push the drive closed.

(2) As described in the original order information:   

"429-AAJV         Tray load DVD Drive (Reads and Writes to DVD/CD)"

(3) As described in the information printed on the back of the drive:

[Hitachi] Super Multi DVD Writer

KCC-REM-HLD-GU90N

MODEL:                   GU90N

MY-09M9FK-HLM00-88F-031N-A05

<Private data removed from public view. DELL Admin>

-----------------------------------------------------

d) I found two possible replacement drives on the Dell Accessories web site.  Both drives are said to be compatible with the XPS-8930, and both drives are said (the language is ambiguous) to support both CD R/W and DVD R/W.  But I cannot tell the difference between the two drives, nor which one is appropriate for my system.

(1) 429-aayt:  https://www.dell.com/en-us/shop/8x-dvd-rw-95mm-optical-disk-drive/apd/429-aayt/storage-drives-media

(2) 429-aazz:  https://www.dell.com/en-us/shop/dvd-rw-8x-95t-mt/apd/429-aazz/storage-drives-media

I have talked to Dell Sales, but I have not gotten a detailed reply.

e) Thank you for any assistance!

Note: This comment was created from a merged conversation originally titled Re: XPS 8930, cannot plug in optical drive power plug

3 Apprentice

 • 

840 Posts

17-08-2025 10:07 AM

Hi

For the best physical match, look for models specified as9.5mm SATA tray-load slimline DVD+/-RW, made by Philips Lite-On (PLDS GU90N or similar) or Hitachi-LG (HLDS GU90N), as these were fitted in original XPS 8930 builds.

If reusing your original bezel for aesthetics, check that the drive mechanism matches.

I think that either will work, as it seems that dell used more than 1 supplier.

Regards

anne_droid

5 Practitioner

 • 

293 Posts

17-08-2025 16:20 PM

@DELL-Chris M ,

Service Tag should be removed from the original post.

Have a great day.

Regards,

Phil

No Events found!

Top