Ctrl + Shift + T Changed function in Citrix Workspace 2408

I have only ever used Ctrl +T to open a new browser. 

If there is a way to disable it in CWAL, you can leverage the "VDI Configuration Editor" section of the WMS policy to change the behavior on ThinOS. 

Thanks for getting back Scott.

Yes was thinking to edit the files in VDI Configuration but unsure which file to edit and what!

This worked before the latest workspace update.

Any ideas please let me know

Thanks.

The key is, CWAL supports a way to disable it.  Once Citrix adds/clarifies support for it we can determine how to deliver it using WMS.  

If you get feedback from Citrix, or anyone else let me know and I will do some testing with WMS.

Already got a ticket with Citrix so will let you know!

Received this from Citrix.

Is there anyway to open this file on a ThinOS machine to find the offending shortcut?

I can then change it in WMS using the "VDI Configuration Editor"

Thanks again

Jonathan

To disable the CTRL + Shift + T keyboard shortcut  on Dell ThinOS thin clients, you can modify the wfclient.ini configuration file. 

-- Open a terminal on your Dell ThinOS thin client.

-- Navigate to the directory where the wfclient.ini file is located. This is typically found at: /opt/Citrix/ICAClient/config/wfclient.ini

-- Use a text editor to open the wfclient.ini file. You can use nano or any other text editor available. For example:
nano /opt/Citrix/ICAClient/config/wfclient.ini

-- Look for the section in the wfclient.ini file that pertains to keyboard shortcuts or hotkeys. If there is a specific entry for the toolbar shortcut, you can comment it out or set it to an empty value.

-- If there is no specific entry, you can add a new entry to disable the shortcut. For example, you might add:
[Hotkeys]
Hotkey1Char=
Hotkey1Shift=
This effectively disables the first hotkey, which may correspond to the CTRL + Shift + T combination.

-- After making the changes, save the file and exit the text editor. In nano, you can do this by pressing CTRL + X, then Y to confirm changes and Enter to exit.

-- Close and restart the Citrix Workspace app to ensure that the changes take effect.

Before making any changes, it’s a good practice to back up the original wfclient.ini file. You can do this by copying it to another location: cp /opt/Citrix/ICAClient/config/wfclient.ini /opt/Citrix/ICAClient/config/wfclient_backup.ini

I set the following in WMS and it reflects in the wfclient.ini on the thin client, yet the behavior is the same.   Can you check with your Citrix contact please?

I don't think the Citrix guy knows which hotkey is being used maybe we can test all of them!  Good to know it's reflecting in the ini file though!  Can you tell me how I can access it myself?

Ok update from citrix guy.

If its possible could you check the wficent.ini on the previous version of workspace?

To disable the Citrix Workspace toolbar shortcut on Dell ThinOS by modifying the wfclient.ini file, you can add specific entries to override the default keyboard shortcuts.

1. Use the method available on your Dell ThinOS device to access the configuration settings where you can edit the wfclient.ini file.
2. To disable the specific keyboard shortcut (e.g., CTRL + Shift + T), you can add the following lines to the wfclient.ini file:[WFClient] Hotkey1Char= Hotkey1Shift= This effectively clears the shortcut for the first hotkey, which may be set to CTRL + Shift + T by default.
3. After adding the entries, ensure you save the changes to the wfclient.ini file.
4. Close and reopen the Citrix Workspace app to apply the changes.

If you want to add more configurations, you can follow the same format. For example, if you want to enable DPI settings, you might add:[Thinwire3.0] EnableDPI=True MatchDPI=True

• The entries in the wfclient.ini file take precedence over other configuration files, so ensure that you are editing the correct file for your user settings.
• If you encounter any issues, you may want to check if there are any other conflicting settings in the
  wfclient.ini or other configuration files.

Update from Citrix.

To disable the Citrix Workspace toolbar shortcut on Dell ThinOS by modifying the wfclient.ini file, you can add specific entries to override the default keyboard shortcuts.

1. Use the method available on your Dell ThinOS device to access the configuration settings where you can edit the wfclient.ini file.
2. To disable the specific keyboard shortcut (e.g., CTRL + Shift + T), you can add the following lines to the wfclient.ini file:[WFClient] Hotkey1Char= Hotkey1Shift= This effectively clears the shortcut for the first hotkey, which may be set to CTRL + Shift + T by default.
3. After adding the entries, ensure you save the changes to the wfclient.ini file.
4. Close and reopen the Citrix Workspace app to apply the changes.

If you want to add more configurations, you can follow the same format. For example, if you want to enable DPI settings, you might add:[Thinwire3.0] EnableDPI=True MatchDPI=True

• The entries in the wfclient.ini file take precedence over other configuration files, so ensure that you are editing the correct file for your user settings.
• If you encounter any issues, you may want to check if there are any other conflicting settings in the
  wfclient.ini or other configuration files.

You can use logging in the thin client to get a copy of the wfclient.ini

1. Insert a USB flash drive into the thin client that is formatted Fat32
   1. You can also use WMS to pull logs after step 2, but I used USB
2. On the device go to Settings>Troubleshooting>Capture
   1. Enable the radio button for "Capture Debug Logs"
   2. Disable the radio button
   3. It will ask you to export the logs and provide a password
   4. You will get a message that it was successful
3. Insert the USB key in a PC
   1. Extract the zip file using the password you provided
   2. navigate to \compat\linux\home\dell\.ICAClient
   3. wfclient.ini is present there

EDIT: The steps under "Support for keyboard shortcuts for enhanced desktop viewer toolbar" 
on page 53 of the release notes actually worked for me. Dell ThinOS 2402, 2405, 2408 and 2411 Release Notes

Did anyone find a fix for this? We have a custom application that uses "Ctrl + Shift + T" as a hotkey to launch a process, so that is broken now with CWA 2408. I'm confused why "Ctrl + Shift + T" on the thin clients triggers the menu bar when the Citrix documentation says it is "Win + Shift + T".