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April 8th, 2025 09:15

WMS Renew Standard Licence

The original WMS version was 4.4.1. Since the license was about to expire, I clicked "Copy" on the WMS On-Premise Renewal Identifier and submitted a request. However, I didn’t receive any email with the new license key. So, I upgraded WMS to version 5.0 and used the WMS On-Premise Identifier to submit a new license key request. But it showed the message: "Your standard license key has already been created and sent to the latest email address you provided." Now I haven’t received the email and also can’t submit a new request. What should I do in this situation? Please help, thank you.

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5 Posts

June 4th, 2025 03:35

All problems are solved after upgrading to WMS 5.2...

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878 Posts

April 8th, 2025 18:28

Sent you a DM.

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May 22nd, 2025 03:51

@DELL-Scott H​ 
Thank you for your previous reply and for providing the new key. However, I still couldn't renew after entering the new key. Kindly assist again. I also replied to your email yesterday. Thank you

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May 23rd, 2025 04:38

Hi,

I'm having the exact same issue with renewal of standard license. I do not receive the renewal key via email and it is not in any spam folder.

Kindly assist.

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