CCM Error

Hi, guys i have the next issue, when i try to registry one particular Wyse 3040 i get the next errors

 Log:

09:31:44 CCM Agent validate register failed to write error!.
09:31:44 CCM Agent failed to register, can't retrieve registration info.
09:31:44 CCM Anget failed to validate CCM Settings. Please inform to you CCM IT Admin

Note: i have 50 Wyse3040 Working whitout problems, the only wyse that presents this problem is this, previously this equipment was registered in the WMS but I present a problem and sent a guarantee now that return does not want to register in the WMS.