Problems restoring the Dell Windows 10 recovery image after drive failure

Hi,

The 2.5" 1TB Seagate ST1000LM035 drive that came with my Dell Inspiron 5570 died. So I bought a replacement Crucial MX500 1TB drive and fitted it into the computer. It is visible in the bios.

I then used the Service Tag to download the recovery tool and used it to create the recovery image on a USB flash drive and after rebooting the laptop and entering using the F12 key, I booted from the USB Flash. I tried to 'Reset' the image which seemed to work.

The problem is that at the end, the computer reboots, and then I get the error below.

I'm quite confused as to what to do. Is the problem due to the fact that the recovery image is expecting the Seagate drive? I dont have any installation media to factory install WIndows 10.

How to fix the problem please?

Thanks,

iq

 

 

 

Recovery

Your PC/Device needs to be repaired

A required device isn't connected or can't be accessed.

Error Code: 0xc000000f 

You'll need to use the recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.