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8606
February 3rd, 2017 13:00
Inspiron 3521, Clean Windows 8 install, no WIFI connection
I did clean re-install of windows 8 from a cd that Dell sent me when they first fixed my new computer. The reinstall programed on the computer was no good, so sent it back, they fixed it, but sent me an install only for dell cd for windows 8. Did the install, went to wireless in setup, it showed me the two options for wifi and airplane mode. When I clicked on airplane mode both option disappeared. Unable to find a way to get wifi. They also sent me a dell drivers disk, installed the wifi adapter they had, but when I go to device manager there is none. I have three objects with an exclamination point by them. They are Network Controller, PCT Simple Commuications Controller and VSB2.0 CRW. The install CD was for 3521/5521 and or 3721/5721. Right now I have no connection to the internet, unless I try an Ethernet connection. Why would I have this problem using a Dell Install CD? Can you help me get my wifi back so I can add my programs etc? Let me know how to reply to your answer also as I am new at this.
Tks
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mounik
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April 12th, 2017 12:00
Hi cuditbeso ,
try to setup proper driver for wifi.Just visit following site and download wifi driver and install it.
Download wifi Driver
I think your problem will be solved.
DELL-Chris M
Community Manager
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February 6th, 2017 08:00
The 2012 Inspiron 15-3521 shipped with the following WiFi cards =
DW1703 WiFi/Bluetooth 4.0 combo card
DW1704 WiFi/Bluetooth 4.0 combo card
So the first thing we need to know is which one is installed? Check your invoice. Or enter the Inspiron 15-3521 service tag number here. Then click System configuration, Original configuration. Look at the list for the WiFi card. Or insert the 3521/5521 driver CD and look for those cards above and try to install them. If the incorrect one is chosen, it will state no hardware found.
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