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4106
July 19th, 2017 01:00
Inspiron 15-5559, Windows 10 video issue
2 days back I purchased the Inspiron 15-5559 with Ubuntu. I have since installed Windows 10. But today I saw some grey color line flashing on my display. What should I do?
robert p
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July 19th, 2017 06:00
Hi vedant18,
Thanks for posting.
Have you installed all the Windows 10 drivers? http://dell.to/2vC32if
LSUFAN51
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6.5K Posts
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July 19th, 2017 16:00
If yes, type Device Manager onto [Cortana] search box, stroll down to Display Adapter, and then expand it. Right click each drivers and then update them.
Dell Inspiron 3543:
Vedant18
3 Posts
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July 19th, 2017 09:00
I have updated the graphics adapter but it is happing again and again . just 2 days before i bought this laptop
LSUFAN51
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July 19th, 2017 16:00
:emotion-2:
You updated the Video (graphic) drivers from your Dell Product Support page - Inspiron 5559)? If no, click on link above, expand Video, and then install drivers.
Vedant18
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July 19th, 2017 20:00
I have updated from there only but the problem remains the same
LSUFAN51
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July 20th, 2017 07:00
And...
Run the laptop LCD built-in self test (BIST) to run out any issues with the LCD screen. Please follow steps below:
1. Power off system. Remove any peripherals connected to the computer. Connect AC adapter to computer.
2. Make sure LCD screen is clean (no dust particles on the surface of the screen).
3. Power on system, quickly start tapping the F12 key continuously until you see Preparing one time boot menu in the top right corner of the screen. In the boot menu, stroll down to Diagnostic and then click on it.
4. Press N key to enter LCD built-in self test mode when you see the message "Do you see the color bars? Yes or No. The screen will display multiple color bars and change colors on the entire screen to black, white, red, green and blue.
5. Carefully inspect the screen for abnormalities. The system will restart once the remaining tests are completed.
LSUFAN51
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July 20th, 2017 07:00
Do you see any yellow exclamation mark by any of the drivers listed under Display Adapters? How many drivers are listed under the display adapters? If possible, provide a image of the drivers. Also, right click each drivers, click Properties, Driver, and then check if the "Roll Back Driver" option is greyed out, see image below):
Dell Inspiron 3048: