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July 1st, 2020 14:00

Dell D6000 / Windows 10 DisplayLink drivers crashing (user mode)

Hi

Since the Windows 10 May update, DisplayLink drivers are crashing 4-5 times a day. This is logged in Event Viewer.

DisplayLink drivers are up to date and both of monitors fail and aren’t seen by Windows.

I’m using the dock with my ThinkPad X1 Extreme Gen2 and Lenovo ThinkVision monitors. The only way to make everything work again is to restart my laptop and unplug the dock for ten seconds.

Event Viewer shows critical errors with the drivers failing in UserMode.

There also seems to be a link with Microsoft Teams and being in a meeting.

I can’t pinpoint if it’s

- The DisplayLink drivers

- Windows 10

- The dock itself

- My laptop

Any help would be greatly appreciated!

 

D

 

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