1 Rookie

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8 Posts

115696

July 21st, 2022 03:00

isHighlyActiveTopic

Can I stop or remove dell instrumentation. It's hogging all my memory

I'm trying to find out if I can switch off Dell Instrumentation and other system running files. They are hogging my memory a lot. My system is no longer eligible for support, but the product is only a few years old and has plenty of life left.

2 Intern

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406 Posts

August 3rd, 2022 22:00

These Dell processes/services all appear to be part of Dell SupportAssist or possibly other Dell-branded utilities. At any rate, I uninstalled SupportAssist and all the Dell services on my system, including Dell Instrumentation, went away. You can certainly live without SupportAssist, though you may want to check the support site occasionally for recommended driver updates.

 

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Community Manager

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3.6K Posts

August 7th, 2024 11:38

Hi all,

As per Dell engineers:

"Yes, users can remove Dell Instrumentation. Dell systems support an OS install without added software apps from Dell. In this case it is recommended the user make sure their system has the latest drivers, BIOS, and Intel Processor Power Management Package on applicable systems."

2 Intern

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24 Posts

January 2nd, 2024 23:30

@NJDave​ Not true, it uses a ton of memory on mine to the point that I have to end task.

1 Rookie

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1 Message

February 8th, 2024 08:56

chill with cpu and ram usage please

2 Intern

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24 Posts

December 2nd, 2024 22:35

@robinjhoct​ A fari amount of Dells processes are bloat.  Remove them

2 Intern

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24 Posts

December 16th, 2024 23:06

@Nori510​ Dell in their infinite wisdom sends you an update automatically.  Periodically go into task manager and see what is running and remove.  Remove this option for Dell in System

2 Intern

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24 Posts

December 16th, 2024 23:07

@robert678​ Remove the option for Dell to even do this.  Remove the option in apps

2 Intern

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24 Posts

December 16th, 2024 23:08

@Shadowpaw7​ Please remove the option for Dell to do this in  apps

2 Intern

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24 Posts

December 16th, 2024 23:09

@robert678​ Good thinking because you are right

2 Intern

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24 Posts

December 18th, 2024 20:59

@JoanRivers​ They do it because they can.  And if people do not notice what is causing the issue, then they either tend to purchase a new PC or add memory.  In addition, this in a way gives control over to Dell.

What everyone can do is periodically go in and update newer versions of wireless card for example.  (making this up).  You still need to update the parts on your windows PC, but Dell will go in and try again.   :)

Another way is to into services and shut the service down

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2 Intern

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24 Posts

December 20th, 2024 00:42

@Lara Christy​ Go into apps and remove anything that has to do with Dell as an app.  Bear in mind that every so often you will need to update your drives on Dell.  Nor is that a hard thing to do.  Also, once in a blue moon Dell will go back in and reload the apps.  Just be diligent.

Tracie

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2 Intern

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24 Posts

December 20th, 2024 01:46

Let me be brutally blunt. As an IT person for a fortune 500 airplane company and working for IT in Government. This has been an issue for many many years. This is not new. The support assist app is not the only issue doing this from a Dell product/app

Tracie

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2 Intern

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24 Posts

December 27th, 2024 00:40

@JoanRivers​ Please remove it now and reboot.  I sincerely doubt the new version is up to snuff.  Remove and see how it works.

2 Intern

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24 Posts

July 21st, 2025 17:27

@Bassoon Lady​ Remove it.  It is not necessary.  Reboot afterwards

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2 Intern

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24 Posts

July 21st, 2025 17:27

@robertpy​ Remove it ASAP.  Reboot afterwards.  

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