This post is more than 5 years old
13 Posts
0
17327
May 10th, 2011 09:00
pnshell hangs - debugging?
Hi everyone,
In our pilot environment (v7.2) we regularly see pnshell.cmd hanging during the logon to the desktop. More precise: we see pnshell.cmd minimized and a white dialog "process not responding". It happens with various user accounts and on both pilot servers. We have tested with no resources assigned to the user, but this shows no difference. Eventually the message disappears and desktop is displayed, but it does slow things down and looks very ugly...
Is there a debugging option that can help us trace what is happening during the logon?
Regards,
Patrick Warning
-- EDIT --
OK, I found the /Trace and /Log options with pnshell.exe. Interesting logs, but still not clear what's hapening.... About 10 seconds are spent on managing shortcuts (5 to delete, 5 to create). That seems a lot for about 10 shortcuts.
p.warning-plata
13 Posts
1
August 19th, 2011 06:00
Just to let everyone know how this was solved in this environment: we use App-V and found that the App-V Management service on the streaming server was unstable. For some reason the service sometimes stopped, which we did not always notice in the pilot environment, as the App-V client then used the cached sequence. We do not use App-V to place application shortcuts on the desktop, but the App-V client does try to communicate with the streaming server, and that seemed to hang the logon process. We did several tests and the relationship between the "pnshell not responding" and the service is definitely there. So keep an eye on your App-V servers if you have some....
Patrick
Michel Roth
173 Posts
0
May 12th, 2011 06:00
That is weird. So even with no resources assigned the delay is there?
Can you post the PNshell log here, even when there are no resources assigned?
p.warning-plata
13 Posts
0
May 16th, 2011 07:00
With almost all resources unassigned, the logging shows this:
10-5-2011 13:14:39 Starting [C:\Windows\SysWOW64\PNShell.exe] version 7.2.414 with LOG flag
10-5-2011 13:14:39 Command line = [/log]
10-5-2011 13:14:39 Getting session information...
10-5-2011 13:14:39 ComputerName = [VIAVPRDS01]
10-5-2011 13:14:39 ComputerDomain = [DOMAIN]
10-5-2011 13:14:39 UserName = [pocuser04]
10-5-2011 13:14:39 UserDomain = [DOMAIN]
10-5-2011 13:14:39 LogonServer = [VIDC02]
10-5-2011 13:14:40 WTSSessionId = [87]
10-5-2011 13:14:40 WTSClientName = [W7-PW]
10-5-2011 13:14:40 WTSClientAddress = [2,10.1.8.89]
10-5-2011 13:14:40 In GetDatabasePath()
10-5-2011 13:14:40 GetDatabasePath() Opened Key [SOFTWARE\ProDOMAINn Networks\Common]
10-5-2011 13:14:40 GetDatabasePath() Opened Value [Database]
10-5-2011 13:14:40 GetDatabasePath() Path=[ODBC;DSN=vWorkspace Database;UID=pnadmin;PWD=******;]
10-5-2011 13:14:41 Exiting GetDatabasePath()
10-5-2011 13:14:41 Initiating license check
10-5-2011 13:14:41 Licensing mode from registry = [30]
10-5-2011 13:14:41 License server list from registry = [VIAVPCB01,]
10-5-2011 13:14:41 License server TCPPort from registry = [8080]
10-5-2011 13:14:41 License server UseSSL from registry = [False]
10-5-2011 13:14:41 Aquiring License from LLM
10-5-2011 13:14:41 License Acquired - Type = [30]
10-5-2011 13:14:41 Opening database [ODBC;DSN=vWorkspace Database;UID=pnadmin;PWD=******;]
10-5-2011 13:14:41 OpenDatabase()
10-5-2011 13:14:41 OpenDatabase(), Path in to function=[ODBC;DSN=vWorkspace Database;UID=pnadmin;PWD=******;]
10-5-2011 13:14:41 OpenDatabase() Got Database Path
10-5-2011 13:14:41 OpenDatabase() About to open ODBC database
10-5-2011 13:14:41 OpenDatabase() Opened ODBC database
10-5-2011 13:14:41 Database Opened
10-5-2011 13:14:41 Configuring Desktop
10-5-2011 13:14:41 Desktop Folder = [\\BBDC01\gebruikers$\pocuser04\Desktop]
10-5-2011 13:14:41 Start Menu Folder = [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu]
10-5-2011 13:14:42 Programs Folder = [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs]
10-5-2011 13:14:42 Startup Folder = [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup]
10-5-2011 13:14:42 AppData Folder 2 = [C:\Users\mandatory\AppData\Roaming\Microsoft]
10-5-2011 13:14:42 Calling CreateFolder [C:\Users\mandatory\AppData\Roaming\Microsoft]
10-5-2011 13:14:42 Error creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft]. Error = [Path not found]
10-5-2011 13:14:42 Calling CreateFolder [C:\Users\mandatory\AppData\Roaming\Microsoft\Internet Explorer]
10-5-2011 13:14:42 Error creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Internet Explorer]. Error = [Path not found]
10-5-2011 13:14:42 Calling CreateFolder [C:\Users\mandatory\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch]
10-5-2011 13:14:42 Error creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch]. Error = [Path not found]
10-5-2011 13:14:42 Client order = [UGICO]
10-5-2011 13:14:42 RegUser = [PNAdmin]
10-5-2011 13:14:42 Found Matching User [DOMAIN\pocuser04]
10-5-2011 13:14:42
10-5-2011 13:14:42
10-5-2011 13:14:42 Applying Application Access Controls...
10-5-2011 13:14:42 Found Matching Group [DOMAIN\Domain Users]
10-5-2011 13:14:42 Found Matching Group [DOMAIN\AppV_Users]
10-5-2011 13:14:42 Found Matching Group [DOMAIN\VWORKSPACE_Virtual_User_Profiles]
10-5-2011 13:14:42 Found Matching Group [DOMAIN\DL_App Adobe pro]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Adobe reader]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Clientele]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Kvs]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Office 2003]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Office 2003 Access]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Office 2003 InfoPath]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Office 2003 Publisher]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Pdf creator]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Vlc player]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_App Planywhere]
10-5-2011 13:14:43 Found Matching Group [DOMAIN\DL_Desktop RDS]
10-5-2011 13:14:43 Found Matching IP Address [10.1.0.0 to 10.1.255.255]
10-5-2011 13:14:43 User's DN = [CN=pocuser04,OU=USERS,OU=vWorkspace Poc,OU=TEST OU,DC=DOMAIN,DC=NU]
10-5-2011 13:14:43 Number of DN elements = :emotion-14:
10-5-2011 13:14:43 Client [DOMAIN\pocuser04][User]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\pocuser04], type
10-5-2011 13:14:44 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\Domain Users], type
10-5-2011 13:14:44 Client [DOMAIN\AppV_Users][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\AppV_Users], type
10-5-2011 13:14:44 Client [DOMAIN\VWORKSPACE_Virtual_User_Profiles][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\VWORKSPACE_Virtual_User_Profiles], type
10-5-2011 13:14:44 Client [DOMAIN\DL_App Adobe pro][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\DL_App Adobe pro], type
10-5-2011 13:14:44 Client [DOMAIN\DL_App Adobe reader][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\DL_App Adobe reader], type
10-5-2011 13:14:44 Client [DOMAIN\DL_App Clientele][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\DL_App Clientele], type
10-5-2011 13:14:44 Client [DOMAIN\DL_App Kvs][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\DL_App Kvs], type
10-5-2011 13:14:44 Client [DOMAIN\DL_App Office 2003][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\DL_App Office 2003], type
10-5-2011 13:14:44 Client [DOMAIN\DL_App Office 2003 Access][Group]
10-5-2011 13:14:44 Setting Application Access Control for client [DOMAIN\DL_App Office 2003 Access], type
10-5-2011 13:14:45 Client [DOMAIN\DL_App Office 2003 InfoPath][Group]
10-5-2011 13:14:45 Setting Application Access Control for client [DOMAIN\DL_App Office 2003 InfoPath], type
10-5-2011 13:14:45 Client [DOMAIN\DL_App Office 2003 Publisher][Group]
10-5-2011 13:14:45 Setting Application Access Control for client [DOMAIN\DL_App Office 2003 Publisher], type
10-5-2011 13:14:45 Client [DOMAIN\DL_App Pdf creator][Group]
10-5-2011 13:14:45 Setting Application Access Control for client [DOMAIN\DL_App Pdf creator], type
10-5-2011 13:14:45 Client [DOMAIN\DL_App Vlc player][Group]
10-5-2011 13:14:45 Setting Application Access Control for client [DOMAIN\DL_App Vlc player], type
10-5-2011 13:14:45 Client [DOMAIN\DL_App Planywhere][Group]
10-5-2011 13:14:45 Setting Application Access Control for client [DOMAIN\DL_App Planywhere], type
10-5-2011 13:14:45 Client [DOMAIN\DL_Desktop RDS][Group]
10-5-2011 13:14:45 Setting Application Access Control for client [DOMAIN\DL_Desktop RDS], type
10-5-2011 13:14:45 Client [10.1.0.0 to 10.1.255.255][Device Address]
10-5-2011 13:14:45 Setting Application Access Control for client [10.1.0.0 to 10.1.255.255], type
10-5-2011 13:14:45 Exiting ApplyAppPermissions
10-5-2011 13:14:45
10-5-2011 13:14:45
10-5-2011 13:14:45 Applying firewall rules...
10-5-2011 13:14:45 Getting Host Access Control App List
10-5-2011 13:14:46 Getting Host Access Control Rules
10-5-2011 13:14:46 Hooking application [IExplore.exe]
10-5-2011 13:14:46 No assigned firewall rules found
10-5-2011 13:14:46 Exiting ApplyFirewallRules
10-5-2011 13:14:46
10-5-2011 13:14:46
10-5-2011 13:14:46 Applying user policies...
10-5-2011 13:14:46 No assigned user policies found
10-5-2011 13:14:46 Exiting ApplyPolicyPackage
10-5-2011 13:14:46
10-5-2011 13:14:46
10-5-2011 13:14:46 Applying registry tasks...
10-5-2011 13:14:47 Num of reg entries to apply is 1
10-5-2011 13:14:47 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:47 Executing reg entry [Set IE Home Page]
10-5-2011 13:14:47 Exiting ApplyRegistryEntries
10-5-2011 13:14:47
10-5-2011 13:14:47
10-5-2011 13:14:47 Applying additional customizations...
10-5-2011 13:14:47 No assigned additional customizations found
10-5-2011 13:14:47 Exiting ApplyAdditionalCustomizations
10-5-2011 13:14:47
10-5-2011 13:14:47
10-5-2011 13:14:47 Applying environment variables...
10-5-2011 13:14:47 No assigned environment variables found
10-5-2011 13:14:47 Exiting ApplyEnvironmentVariables
10-5-2011 13:14:47
10-5-2011 13:14:47
10-5-2011 13:14:47 Executing scripts...
10-5-2011 13:14:48 No assigned scripts found
10-5-2011 13:14:48 Exiting ApplyScripts
10-5-2011 13:14:48
10-5-2011 13:14:48
10-5-2011 13:14:48 Mapping network drives...
10-5-2011 13:14:48 Cancelling network drive connections defined in [H:\\pnshell.ini]
10-5-2011 13:14:49 Retrieving network drives
10-5-2011 13:14:49 Client [10.1.0.0 to 10.1.255.255][Device Address]
10-5-2011 13:14:49 Applying drive mapping [G: NET USE]
10-5-2011 13:14:49 Exiting ApplyNetworkDrives
10-5-2011 13:14:49
10-5-2011 13:14:49
10-5-2011 13:14:49 Mapping network printers...
10-5-2011 13:14:49 Current default printer=[HP Officejet 6500-Amersfoort [pocuser04:87]]
10-5-2011 13:14:49 Retrieving network printers
10-5-2011 13:14:49 Client [10.1.0.0 to 10.1.255.255][Device Address]
10-5-2011 13:14:49 Adding network printer [\\VIAVPCB01\BB_ICT (U) - Universal Printer]
10-5-2011 13:14:49 Error [\\VIAVPCB01\BB_ICT (U) - Universal Printer] adding network printer [0]
10-5-2011 13:14:49 Default printer not specified, restoring to [HP Officejet 6500-Amersfoort [pocuser04:87]]
10-5-2011 13:14:50 Exiting ApplyNetworkPrinters
10-5-2011 13:14:50
10-5-2011 13:14:50
10-5-2011 13:14:50 Applying color scheme...
10-5-2011 13:14:50 No assigned color scheme found
10-5-2011 13:14:50 Exiting ApplyColorScheme
10-5-2011 13:14:50
10-5-2011 13:14:50
10-5-2011 13:14:50 Applying wallpaper...
10-5-2011 13:14:50 No assigned wallpaper found
10-5-2011 13:14:50 Exiting ApplyWallpaper
10-5-2011 13:14:50
10-5-2011 13:14:50
10-5-2011 13:14:50 Applying TimeZone...
10-5-2011 13:14:50 No assigned timezone found
10-5-2011 13:14:50 Exiting ApplyTimezone
10-5-2011 13:14:50
10-5-2011 13:14:50
10-5-2011 13:14:50 Applying program shortcuts...
10-5-2011 13:14:51 Removing all previous items from [H:\\pnshell.ini]
10-5-2011 13:14:51
10-5-2011 13:14:51 File [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Planywhere.lnk] is not in a custom folder
10-5-2011 13:14:51 Not unpinning shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Planywhere.lnk] because it is not in a custom folder
10-5-2011 13:14:51 Deleting shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Planywhere.lnk]
10-5-2011 13:14:51 DeleteFile [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Planywhere.lnk]
10-5-2011 13:14:51
10-5-2011 13:14:51 File [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\De Telefoongids.lnk] is not in a custom folder
10-5-2011 13:14:51 Not unpinning shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\De Telefoongids.lnk] because it is not in a custom folder
10-5-2011 13:14:51 Deleting shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\De Telefoongids.lnk]
10-5-2011 13:14:51 DeleteFile [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\De Telefoongids.lnk]
10-5-2011 13:14:52
10-5-2011 13:14:52 File [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS.lnk] is not in a custom folder
10-5-2011 13:14:52 Not unpinning shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS.lnk] because it is not in a custom folder
10-5-2011 13:14:52 Deleting shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS.lnk]
10-5-2011 13:14:52 DeleteFile [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS.lnk]
10-5-2011 13:14:52
10-5-2011 13:14:52 File [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS Lite.lnk] is not in a custom folder
10-5-2011 13:14:52 Not unpinning shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS Lite.lnk] because it is not in a custom folder
10-5-2011 13:14:52 Deleting shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS Lite.lnk]
10-5-2011 13:14:52 DeleteFile [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS Lite.lnk]
10-5-2011 13:14:52
10-5-2011 13:14:52 File [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DRP.lnk] is not in a custom folder
10-5-2011 13:14:52 Not unpinning shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DRP.lnk] because it is not in a custom folder
10-5-2011 13:14:52 Deleting shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DRP.lnk]
10-5-2011 13:14:52 DeleteFile [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DRP.lnk]
10-5-2011 13:14:53
10-5-2011 13:14:53 File [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Symbol for Windows.lnk] is not in a custom folder
10-5-2011 13:14:53 Not unpinning shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Symbol for Windows.lnk] because it is not in a custom folder
10-5-2011 13:14:53 Deleting shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Symbol for Windows.lnk]
10-5-2011 13:14:53 DeleteFile [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Symbol for Windows.lnk]
10-5-2011 13:14:53
10-5-2011 13:14:53 File [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Telefoonlijsten DOMAIN.lnk] is not in a custom folder
10-5-2011 13:14:53 Not unpinning shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Telefoonlijsten DOMAIN.lnk] because it is not in a custom folder
10-5-2011 13:14:53 Deleting shortcut [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Telefoonlijsten DOMAIN.lnk]
10-5-2011 13:14:53 DeleteFile [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Telefoonlijsten DOMAIN.lnk]
10-5-2011 13:14:53 Deleting folder [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN]
10-5-2011 13:14:54 Folder [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN] has files - not deleting
10-5-2011 13:14:54 Deleting folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DOMAIN]
10-5-2011 13:14:54 DeleteFolder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DOMAIN]
10-5-2011 13:14:54 Error deleting folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DOMAIN]. Error = [Path not found]
10-5-2011 13:14:54 Creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs]
10-5-2011 13:14:54 Calling CreateFolder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs]
10-5-2011 13:14:54 Error creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs]. Error = [Path not found]
10-5-2011 13:14:54 Creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup]
10-5-2011 13:14:54 Calling CreateFolder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup]
10-5-2011 13:14:54 Error creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup]. Error = [Path not found]
10-5-2011 13:14:54
10-5-2011 13:14:54
10-5-2011 13:14:54 Creating client folders...
10-5-2011 13:14:54 Creating folder [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN]
10-5-2011 13:14:54 Calling CreateFolder [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN]
10-5-2011 13:14:54 Error creating folder [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN]. Error = [File already exists]
10-5-2011 13:14:54 Creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DOMAIN]
10-5-2011 13:14:54 Calling CreateFolder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DOMAIN]
10-5-2011 13:14:54 Error creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DOMAIN]. Error = [Path not found]
10-5-2011 13:14:54 Creating folder [C:\Users\mandatory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DOMAIN] and its parent folders
10-5-2011 13:14:54
10-5-2011 13:14:55
10-5-2011 13:14:55 Creating client shortcuts...
10-5-2011 13:14:55
10-5-2011 13:14:55 Client [DOMAIN\DL_App Planywhere][Group]
10-5-2011 13:14:55 Found Program [Planywhere] assigned to [Desktop\DOMAIN]
10-5-2011 13:14:55
10-5-2011 13:14:55 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:55 Found Program [De Telefoongids] assigned to [Desktop\DOMAIN]
10-5-2011 13:14:55
10-5-2011 13:14:55 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:55 Found Program [DKS] assigned to [Desktop\DOMAIN]
10-5-2011 13:14:55
10-5-2011 13:14:55 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:55 Found Program [DKS Lite] assigned to [Desktop\DOMAIN]
10-5-2011 13:14:55
10-5-2011 13:14:55 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:55 Found Program [DRP] assigned to [Desktop\DOMAIN]
10-5-2011 13:14:55
10-5-2011 13:14:55 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:55 Found Program [Symbol for Windows] assigned to [Desktop\DOMAIN]
10-5-2011 13:14:56
10-5-2011 13:14:56 Client [DOMAIN\Domain Users][Group]
10-5-2011 13:14:56 Found Program [Telefoonlijsten DOMAIN] assigned to [Desktop\DOMAIN]
10-5-2011 13:14:56
10-5-2011 13:14:56
10-5-2011 13:14:56 Creating shortcut and pinning [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Planywhere.lnk]
10-5-2011 13:14:56 Adding [https://viap01:27443/planywhere/] to Application Access Control
10-5-2011 13:14:56
10-5-2011 13:14:56 Creating shortcut and pinning [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\De Telefoongids.lnk]
10-5-2011 13:14:57 Adding [\\DOMAIN\dfs$\Telefoongids\dtgwin.exe] to Application Access Control
10-5-2011 13:14:57
10-5-2011 13:14:57 Creating shortcut and pinning [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS.lnk]
10-5-2011 13:14:57 Adding [http://dks/anonymous.asp] to Application Access Control
10-5-2011 13:14:57
10-5-2011 13:14:58 Creating shortcut and pinning [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DKS Lite.lnk]
10-5-2011 13:14:58 Adding [http://dks/dkslite/] to Application Access Control
10-5-2011 13:14:58
10-5-2011 13:14:58 Creating shortcut and pinning [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\DRP.lnk]
10-5-2011 13:14:58 Adding [\\viap01\phoenix\PHOENX32.EXE] to Application Access Control
10-5-2011 13:14:58
10-5-2011 13:14:58 Creating shortcut and pinning [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Symbol for Windows.lnk]
10-5-2011 13:14:59 Adding [\\Kits01\sfw\SfW_Shell.exe] to Application Access Control
10-5-2011 13:14:59
10-5-2011 13:14:59 Creating shortcut and pinning [\\BBDC01\gebruikers$\pocuser04\Desktop\DOMAIN\Telefoonlijsten DOMAIN.lnk]
10-5-2011 13:14:59 Adding [https://portal.DOMAIN.org/Organisatie/Documents/Forms/Telefoonlijsten.aspx] to Application Access Control
10-5-2011 13:14:59 Exiting ApplyShortcuts
10-5-2011 13:14:59
10-5-2011 13:14:59
10-5-2011 13:14:59 Applying redirection rules...
10-5-2011 13:14:59 Number of redirection rules found = [0]
10-5-2011 13:14:59 Exiting ApplyRediectionRules
10-5-2011 13:14:59
10-5-2011 13:14:59
10-5-2011 13:15:00 Configuration complete
10-5-2011 13:15:00 After Config Desktop
10-5-2011 13:15:00 About to run NewUserShortcutsCleanup; mode=Check
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - Mode=0
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - sFolderStartMenu=[]
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - sFolderDesktop=[\\BBDC01\gebruikers$\pocuser04\Desktop]
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - sFolderQuickLaunch=[C:\Users\pocuser04\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch]
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - ShortcutCacheFile=[C:\Users\pocuser04\AppData\Roaming\Quest Software\vWorkspace\PNShell\Temp\NewUserShortcutsCleanup.tmp]
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - ShortcutCacheFileLegacy=[C:\Users\pocuser04\AppData\Roaming\ProDOMAINn Networks\Manage-IT\NewUserShortcutsCleanup.tmp]
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - LastShellRun=[]
10-5-2011 13:15:00 PNShell:bMain:NewUserShortcutsCleanup - First time run, creating [C:\Users\pocuser04\AppData\Roaming\Quest Software\vWorkspace\PNShell\Temp\NewUserShortcutsCleanup.tmp]
10-5-2011 13:15:03 PNShell:bMain:NewUserShortcutsCleanup - Exiting
10-5-2011 13:15:03 Unloading PNShell form
10-5-2011 13:15:03 Ending Program
10-5-2011 13:15:03 ---------------------------------------------------------------------------
10-5-2011 13:15:03 ---------------------------------------------------------------------------
10-5-2011 13:15:03 ---------------------------------------------------------------------------
10-5-2011 13:15:09 Starting [C:\Windows\SysWOW64\PNShell.exe] version 7.2.414 with LOG flag
10-5-2011 13:15:10 Command line = [/LOG /NewUser]
10-5-2011 13:15:10 Getting session information...
10-5-2011 13:15:10 ComputerName = [VIAVPRDS01]
10-5-2011 13:15:10 ComputerDomain = [DOMAIN]
10-5-2011 13:15:10 UserName = [pocuser04]
10-5-2011 13:15:10 UserDomain = [DOMAIN]
10-5-2011 13:15:10 LogonServer = [VIDC02]
10-5-2011 13:15:10 WTSSessionId = [87]
10-5-2011 13:15:11 WTSClientName = [W7-PW]
10-5-2011 13:15:11 WTSClientAddress = [2,10.1.8.89]
10-5-2011 13:15:11 About to run NewUserShortcutsCleanup; mode=Cleanup
10-5-2011 13:15:11 PNShell:bMain:NewUserShortcutsCleanup - Mode=1
10-5-2011 13:15:11 PNShell:bMain:NewUserShortcutsCleanup - sFolderStartMenu=[C:\Users\pocuser04\AppData\Roaming\Microsoft\Windows\Start Menu]
10-5-2011 13:15:11 PNShell:bMain:NewUserShortcutsCleanup - sFolderDesktop=[\\BBDC01\gebruikers$\pocuser04\Desktop]
10-5-2011 13:15:11 PNShell:bMain:NewUserShortcutsCleanup - sFolderQuickLaunch=[C:\Users\pocuser04\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch]
10-5-2011 13:15:11 PNShell:bMain:NewUserShortcutsCleanup - ShortcutCacheFile=[C:\Users\pocuser04\AppData\Roaming\Quest Software\vWorkspace\PNShell\Temp\NewUserShortcutsCleanup.tmp]
10-5-2011 13:15:11 PNShell:bMain:NewUserShortcutsCleanup - ShortcutCacheFileLegacy=[C:\Users\pocuser04\AppData\Roaming\ProDOMAINn Networks\Manage-IT\NewUserShortcutsCleanup.tmp]
10-5-2011 13:15:12 PNShell:bMain:NewUserShortcutsCleanup - ShortcutCacheFile [C:\Users\pocuser04\AppData\Roaming\Quest Software\vWorkspace\PNShell\Temp\NewUserShortcutsCleanup.tmp] exists, comparing
10-5-2011 13:15:12 PNShell:bMain:NewUserShortcutsCleanup - Exiting
10-5-2011 13:15:12 Unloading PNShell form
10-5-2011 13:15:12 Ending Program
10-5-2011 13:15:12 ---------------------------------------------------------------------------
10-5-2011 13:15:12 ---------------------------------------------------------------------------
10-5-2011 13:15:12 ---------------------------------------------------------------------------
Michel Roth
173 Posts
0
May 16th, 2011 08:00
This all seems to take less than a minute. Are you saying it takes longer when you actually run PNshell as a user that logs in?
p.warning-plata
13 Posts
0
May 16th, 2011 08:00
It's not just the absolute logon time, but the behaviour we see: a "process not responding" dialog from pnshell.cmd and the wait time involved there. I'm not at the site today, but I'll ask them to run another logging with the assignments in place.
martijn raaijmakers
1 Rookie
•
10 Posts
0
June 15th, 2011 17:00
Hello,
We see the same behaviour in our environment.
Environment: vWorkspace 7.2 MR1, Windows server 2008 R2 ent RDS sessions
kind regards,
Martijn
DELL-Andrew W1
378 Posts
0
June 16th, 2011 12:00
Hi Guys,
The premature "Process not responding" may be caused by registry settings.
Can you tell me what you have set under:
HKEY_CURRENT_USER\Control Panel\Desktop\HungAppTimeOut
HKEY_CURRENT_USER\Control Panel\Desktop\WaitToKillAppTimeOut
Thanks, Andrew.
p.warning-plata
13 Posts
0
June 17th, 2011 06:00
Andrew,
The keys do not exist, but I think they are irrelevant to the issue we see. We're not killing a process, nor do we want to kill the pnshell.exe process during the logon.
We are trying to make a trace log once more, but the issue could not be reproduced the last two days.
Regards,
Patrick
DELL-Andrew W1
378 Posts
0
June 17th, 2011 07:00
Hello,
It is the hungapptimeout that controls when you see the warning. I was checking that yours wasn't set to a crazy low amount.
The fact it is missing means the current logged on User didn't have a different timeout from the default so that wasn't the issue.
If you find only certain Users see it though, it will be worth revisiting those keys for that user
Glad it seems to be working now,
Andrew.
P.S Cute dogs!