This post is more than 5 years old
4 Posts
0
3384
February 24th, 2011 02:00
Need Help
Hi , We have plan to deploy VDI in our environment, For Testing purpose, i have downloaded Trail Version and installed Vworkspace 7.2 integrated with Vmware. we created new template Windows XP service pack 2 with PNTools. After We added this computer into Vworkspace. We can do power off/on, Reset. but the computer always shows Offline.I have checked all services are up and running in both Connection broker and VDi and all ports are connecting.But the log shows Virtualization Management doesn't provide valid IP address.Below i have attached Screnshot of both .For Connection broker i am using Windows 2003 R2 Enterprise 64 bit Edition SP2.
Could anyone please guide me how to resolve this.
DELL-Andrew W1
378 Posts
1
February 24th, 2011 07:00
Hello,
As VMware is not providing the IP address, I wonder if you have vmware tools installed on that XP machine ?
I believe it is VMware Tools that reports the IP address to the management server which then passes it along to our Connection Broker. Install the VMware Tools and the issue should go away
Thanks, Andrew.
Dell-Matt-E
57 Posts
0
February 24th, 2011 06:00
Are you seeing an IP address for the virtual machine? This could be a firewall related issue. If you right-click a virtual desktop and select 'View Processes' what happens?
roman_demchenko
24 Posts
0
February 25th, 2011 20:00
Hello Ken,
Can you please let us know what IP Address the VDI shows when you access it from a Console Session?
kensach
4 Posts
0
March 2nd, 2011 11:00
Hi Andrew,
Thanks!!! for your reply, now it is working. In Vworkspace console now It shows IP Address and status is logged off. Also could you suggest me. It is getting error like ' Could not establish the server'.
DELL-Andrew W1
378 Posts
0
March 2nd, 2011 12:00
Hi Ken,
Glad that fixed the first issue.
The "Could not establish connection to the server" normally comes about when your client machine cannot reach the VDI's IP address on port 3389 (RDP port)
Might be worth raising that as a new post so it is easier for people to follow
Cheers, Andrew.