I have Dell Vostro 5515 but no sound.

Did the sound ever work?

An alternative way to check if sound is output would be using the HDMI video out, HDMI also transfers sound. In case you have hooked up your notebook to a HDMI capable monitor that does not have built-in speakers, you would not hear sound. You can check and test the sound output also using Windows sound settings. You can also select what available sound device is used for input and output.

Also if you have the possibility, try to attach an USB headset and see if you can hear sound over the USB headset.

Sound and notebook can be a bit tricky especially if you use a monitor with HDMI out that does not have built-in speakers. But if you check Windows Sound Settings, you should at least be able to see what is recognized by Windows and you can also test sound output using these settings.

Hi,

I'm Prajwal, one of the Supervisors at Dell Social Media Support. Paventhan brought this case to my attention. I've reviewed your journey with us, I see that you have reported issues with the system audio.

We are keen on having this issue addressed.

We request you to get back to us so that we can further assist you.

Don’t worry, I’ll be making sure there are no unnecessary delays in resolving this issue. Your resolution expert might require further details from you to diagnose and resolve the issue. Meanwhile, I will be constantly monitoring the case until closure.

Thank you again for your patience and understanding.

Prajwal

Supervisor

Dell Social Media Team