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January 5th, 2022 02:00
Dell vostro 3681 combo jack - microphone not working
I've tried connect headset in front combo jack (for laptop hedset) and only headset speakers working. There is no device to choose for sound recordings. I've also tried to update drivers, bios, even installed windows 11, but still it is not working. Maybe this combo jack is not combo jack but only jack for stereo speakers (but there is litlle headset icon near) and there is only one jack on the back (I supose it is for stereo speakers). I've also tried sound recordings trouble shooter but it nort recognize that headset is present
Is there some working solution? Or I have to buy usb soundcard?
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DELL-Cares
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January 10th, 2022 09:00
Hi, after troubleshooting the issue over direct messages, the solution was the steps detailed in the article here.
ttutek
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January 10th, 2022 23:00
This is working for me! Thanks.
DELL-Cares
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February 9th, 2022 07:00
Hi All, after troubleshooting with ttutek over direct messages the solution was achieved by following the steps in the article here.
z3usss
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February 24th, 2025 13:02
@DELL-Cares i have the same problem and trying to fix it but i cannot access the article because it says the chosen document is not currently available