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69 Posts

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November 27th, 2024 15:50

VNX: Soft Media Error[Badblock] from SP event logs

Hello,

when doing disk firmware upgrade from USM I get this rule check error:

Rule Description: This rule scans the SP event logs looking for events indicating potential problems with the storage system.
Result of Rule Check: Events requiring attention were found on SPA:
0x820 [36 times] 11/24/2024 22:33:37 Warning Bus 1 Enclosure 0 Disk 2:Soft Media Error[Badblock]
0x820 [49 times] 11/24/2024 10:42:48 Warning Bus 1 Enclosure 0 Disk 2:Soft Media Error[Badblock]
Events requiring attention were found on SPB:
0x820 [19 times] 11/24/2024 16:45:21 Warning Bus 1 Enclosure 0 Disk 2:Soft Media Error[Badblock]

Rule Instructions: To ensure a successful installation, verify these issues have been resolved. Please refer to documentation for additional information or contact your service provider for further assistance.

The disk Bus1-Enc0-Disk2 has been just replaced (after Nov24th) but the error is still reported by SP event logs.

How can I clear/regenerate such event logs on both SPA/SPB ?

Thx!

A.

Moderator

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9.3K Posts

December 2nd, 2024 14:48

Try naviseccli -h ss1_spa clearlog

Moderator

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9.3K Posts

December 2nd, 2024 14:04

Hi,

Thanks for your question.

These instructions should work. https://dell.to/3OBbusA

Let us know if you have any additional questions.

1 Rookie

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69 Posts

December 2nd, 2024 14:19

Hello Josh,

it seems the kb apply to only:

VNXe1 Series, VNXe3100, VNXe3150, VNXe3300

but not VNX5300

[root@emc1-cs0 bin]# find / -name svc_purge_c4logsfind: /proc/23746: No such file or directoryfind: /proc/23750: No such file or directory[root@emc1-cs0 bin]# 

Thx!

A.

(edited)

1 Rookie

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69 Posts

December 2nd, 2024 17:11

@DELL-Josh Cr​ 

it worked!

[nasadmin@emc1-cs0 bin]$ naviseccli -h spa clearlog
SP unsolicited error log cleared

[nasadmin@emc1-cs0 bin]$ naviseccli -h spb clearlog
SP unsolicited error log cleared

[nasadmin@emc1-cs0 bin]$ 

Thx!

A.

No Events found!

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