This post is more than 5 years old
5 Posts
1
2096
March 4th, 2016 11:00
Fail to re-install USM with fatal error receive.
While installing USM, it show remove the previous version. Checked, have removed from add/remove program.
Receiving following error
No Events found!
maniemc
169 Posts
0
March 7th, 2016 15:00
I have seen this before. Some anti virus program removes part of installed files (like uninstall.exe) which makes the uninstall not removing cleanly. This might require manual cleanup (like deleting the old install files/registry) to fix.
Jyothi_P_Bharat
317 Posts
0
March 7th, 2016 04:00
Hi Chong,
I guess it might be an issue with Java version.Could you please upgrading it
Thanks
Jyothi
kelleg
4.5K Posts
0
March 8th, 2016 12:00
There are some programs available to remove programs - I've used REVO before (not for Unisphere) and had good luck getting rid of stuff not removed. I've also re-installed the old version of USM, then uninstalled and that also worked before.
glen
Chong_Han
5 Posts
0
March 15th, 2016 21:00
Hi Jyothi,
You are right. I go to regedit and find for Unisphere Service Manager related registry then do a manual delete. After that, USM installation is successful. Think there is a unclean during uninstalling USM.
Chong_Han
5 Posts
0
March 15th, 2016 21:00
Have tried reinstall same version as i uninstall but no luck.