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1708
September 26th, 2016 09:00
Updating Win 7
I will try to make this as clear as possible. I tried to download the available updates for my win 7 Premium 64bit. It just sat on "downloading" showing 0% after about 3 hours. When I went to shut down the computer, there was a symbol showing that it would install updates and then shutdown. I have never had that symbol before. When I next turned on the computer I got the configuring windows screen and then it opened normally. One update had been successfully installed. Being the fool that I am, I tried again to install the updates that are available. Same story - one more update installed. This has been going on for three days now.
One update failed to install KB3172054 showed Code 80070013. It appears that it failed twice. This morning I went through the same deal with configuring windows and I am now totally unsure how to proceed. Obviously, updates are downloading - I just am not seeing it on the downloading screen. Would it be best for me to download the update repair tool from MS, or is there something else I should try to solve this problem with updates?
I would really appreciate any advice you can offer.
Mary
ky331
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September 26th, 2016 12:00
I'm not sure what advice to give. Most of the systems I updated (at work) eventually found and successfully downloaded their updates... although it did take several hours for some to do so. At home, something went awfully wrong, and I wound up manually downloading each of the updates.
I'd say to give the system another chance, especially since it found more updates waiting installation. Maybe it would work out this time???
maryam
85 Posts
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September 26th, 2016 10:00
You are correct - KB 3175024 - that is the update that failed. Luckily, I am not an accountant!
Also, according to the updates available page, I have 8 more important updates to download.
ky331
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September 26th, 2016 10:00
I'm not finding anything listed for KB3172054 ... is it possible that you transposed two digits, that it should be 3175024 ? https://support.microsoft.com/en-us/kb/3175024
maryam
85 Posts
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September 26th, 2016 13:00
Thanks, I appreciate your reply. I will give it another try.
maryam
85 Posts
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September 27th, 2016 16:00
So, patience is a virtue... after about 5 hours I have all the updates. I also got the failed update that I mentioned in my first post.
ky331
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September 27th, 2016 16:00
Glad everything finally worked out for you.