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4 Posts
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1966
October 18th, 2016 12:00
Vcenter discovered but datacollection is not happening for VM ware environment
Hi,
I discovered vcenter with read only user successfully. But data collection is not happening and in report library is showing all 0. When I check for logs in collector, below error is appearing
SEVERE -- [2016-10-18 14:11:02 COT] -- VMWareCollector$a$b::run(): Error while resynchronizing on https://10.8.50.111/sdk/vimService, reverting to previous synchronization com.vmware.vim25.NoPermission
Someone help me with the resolution please.
ViPR SRM version is 3.7 SP1.
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isakats
141 Posts
1
October 19th, 2016 05:00
Hi Balaji_201,
There appears to be an issue with the permission of the user account you are using, are you using a domain account or local account configured in vcenter ?
Can you test the account by login into https:// /mob
If you are using a domain account can you try entering the credentials with domain\username.
If you are using a local account on vcenter, does the account have read access to all the resources ?
Regards,
Isaka
Balaji_201
4 Posts
0
October 19th, 2016 08:00
Hi Isaka,
Thanks for the response.
User id is created locally in every ESXi server in the cluster with read only permissions. VM admin provided all read access to the id. Would you let me know if any specific permissions needs to be provided.
I have gone through https:// /mob but could not get the information.
Thanks & regards,
Balaji
fredde1
120 Posts
0
October 19th, 2016 17:00
Hey Balaji:
SRM requires a user to communicate to the vSphere server. The user requires Read-Only with the addition of Browse Datastore privileges. Does that user have Browse Datastore privileges?
Thanks
Tim
isakats
141 Posts
0
October 20th, 2016 06:00
Hi Balaji_201,
In the discovery center, did you add your ESXi host or the vCenter ip ?
Balaji_201
4 Posts
0
October 20th, 2016 07:00
Hi Tim,
Yes, the user id has permissions to browse data stores, ESXi hosts, Virtual Machines, and Datacenter
Regards,
Balaji
Balaji_201
4 Posts
0
October 20th, 2016 07:00
Hi Isaka,
Discovery is successful without any problems. But report library its not collecting any data.
Regards,
Balaji
isakats
141 Posts
0
October 20th, 2016 08:00
Hi Balaji_201,
At this point it think it would be easier to do some debug trough webex, you should open a service request so that we can sanity check the setup and do some debug on the collector manager.
Regards,
Isaka