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April 10th, 2015 11:00

Arbiter Balancing Service connection is unavailable (Windows Binary Deployment)

Hi,

I do a Windows binary deployment of VIPR SRM 3.6 SP2 that include 1 FrontEnd, 1 Backend, 1 Colector. Only EMC M&R Health SolutionPack was deployed on each host, everything is working OK.

The issue appear in the collecting log file on module Collector-Manager::Load-Balancer on server 'Colector 1'

Load Balancer Connector in Colector 1 is pointing to Load Balance Arbiter on Backend. No restrictions on the Firewall, all ports are open.

Each minute this Warning message appear:

WARNING  -- [2015-04-10 09:40:36 PDT] -- BalancerConnector::isArbiterReachable(): Arbiter Balancing Service connection is unavailable (com.sun.xml.internal.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: Cannot find dispatch method for {http://www.watch4net.com/APG/Management/ConnectionValidationService}nop Please see the server log to find more detail regarding exact cause of the failure.) !

Someone knows what is the cause of this, where is the log file to find more details of the failure?

This is only a warning message, but the collecting log file is full of this messages.

Regards

Jose Luis

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27 Posts

April 13th, 2015 09:00

Hi,

I fixed this issue with:

1. Uninstalling/Remove the EMC M&R Health SolutionPack

2. I Configured "Load balancer Connector" in the Collector hosts pointing to "Load Balancer  Arbiter" in Primary Backend Host

3. Install EMC M&R Health SolutionPack

Cause:

Installing EMC M&R Health SolutionPack before to configure Load Balancer Conector/Arbiter

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