This post is more than 5 years old
2 Posts
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168940
August 12th, 2015 10:00
Could not find recovery environment
My Dell Venue 8 Pro 3845, 32GB, Windows 8.1 With Bing with a 64GB memory card is running out of disk space on C:.
My OS partition (C:) is 20GB and only 4% is free. I have very few applications installed and no personal files on C drive.
A few days ago I had 5 GB free. I upgraded to Windows 10 overnight which apparently failed and in the morning the tablet notified me it had restored Windows 8.1. Unfortunately now my whole C drive is full, only 4% left. I looked for any large files but couldn't find any. I downloaded Windows 10 to the memory card.
I cleaned my disk from temp files, but not much where found to clean. I tried to restore Windows but it fails with message "Could not find recovery environment". When I look at the restore partition I see its 100% free so my restore is gone. I never done a recovery on this tablet.
What can I do to free up space on the OS partition?
Any way I can use the Restore partition, either for OS or at least put a recovery image there?
How would I go ahead and create a new recovery image? When I'm using the Windows tool called "Create a recovery drive" I get error message "We can't create a recovery drive on this PC". Since I have Windows with Bing I can't create a recovery image using another PC, since the tool (http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media) don't allow to create images for WIndows with Bing.
patric_j
2 Posts
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January 15th, 2016 12:00
I managed to delete the recovery partition and add it to my C partition. It was useless anyway since I couldn't restore. Then I downloaded Win 10 on a usb stick and installed. It allowed me after installation to remove old Windows (put in a folder called Windows.old when upgrading). Win 10 stopped working for me after some update so had to reinstall again. After that I had no major problems, except the camera only works sometimes. Also, using Win 10 you can no longer use OneDrive app, it will download everything locally, no more download on demand option in Win 10.
Mikerman
915 Posts
0
August 13th, 2015 10:00
I had a bizarre circumstance in which all my space would be "gobbled away" as soon as I made it available, including gigabytes of space. Dell Support couldn't figure it out and the only solution was a system refresh/reset. It was odd and upsetting--like having a Ms. PacMan in my DV8P eating all available space up. :(
Jixxter
1 Message
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January 15th, 2016 11:00
Did you ever receive an answer to this because I am having the same problem with my Venue. it literally wont do anything I've deleted everything I added to it and I can't find the recovery as it did exactly what you said yours did. So frustrated
Mikerman
915 Posts
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January 16th, 2016 08:00
I've found no solution to this and when I called Dell Support, it was expectedly clueless and only could suggest resetting back to the factory initial setting, which of course means losing all of one's customizations, losing installed programs, and wasting significant time . . . . And, of course, this doesn't fix anything and I'm having the exact same situation again.
angeliahoke
1 Message
0
July 19th, 2016 11:00
I'm having the same problem except I get an error when I try to reset to factory installation. I cannot even do that. Any suggestions?
bikertz
3 Posts
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January 23rd, 2018 14:00
I'm having the same problem with my Venue 10 Pro. 10 GB of free space got gobbled up over the last year and now I am left with about 500 MB. I've uninstalled a number of programs, but still the space gets gobbled up. I downloaded the Dell OS Recovery Tool Which was supposed to allow for creating a recovery disk, but running it did not produce the screen selections as posted in the directions. Any help on this problem?