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March 2nd, 2014 17:00

7130 Sleep/Wake behavior

I have the 7130 vPro I recently updated to the latest BIOS (A10), video & firmware updates. So far, the very pesky ghost touch issue seems to have been resolved. Finally!!! BUT now the sleep function (or more precisely, waking from sleep) seems to behave just like a restart. When I put the system to sleep, the screen immediately turns off and I assume it goes to sleep, as expected. BUT when I press the power button to wake it up and it acts exactly the same way it does when I power it on after a shutdown... goes through POST and none of the apps I had open are open. For example, if I had IE open when I put it to sleep, after the "awakening", when I start IE back up it asks if I want to restore the previous session(s). I tried hibernate as well.. it's worse! After pressing the power button after hibernate, the device goes through POST, then the screen kind of glows but that's it, just sits like that forever or until I get tired of waiting (longest I've waited is 10 minutes - so an eternity) and press & hold the power button to shut it down. Anyone else experiencing this? Makes sleep mode pretty worthless. It's certainly not the way my laptops wake from sleep. Any assistance would be appreciated

16 Posts

April 13th, 2014 07:00

Hey people It seems that i solve this problem!

I've opened the bios setup, enabled and disabled the "block sleep" feature to force the sistem to re-save this option.

Then i selected the complete boot sequence instead of the minimal one (that is also the default one), applied all changes and then exited from the bios setup.

After the automatic restart of the sistem, the sleep/power off problem was solved. Now my DVP 11 goes in sleep mode correctly. I've just had to wait a little for the first "wake" after these changes.

I'll let you know if this solution will be stable or not but at the moment selecting the complete boot mode instead of the minimal one seems to have solved also other little freeze problems.

Nic

5 Posts

March 11th, 2014 18:00

Yep, getting this as well.  Dell Venue Pro 11 7130 vPro (4300Y)  When it was working I would set the power button to shut down rather than sleep.  Whenever it woke up or was booted cold, the Dell logo popped up within 1-2 seconds. 

It was after an MS Update or Dell update that everything started going wonky.  When it started acting up it would take about 20 seconds for the logo to appear but over a minute for it to acquire wireless.  I did a full OS reset and and it is still takes 20 seconds for the Dell logo to appear, but the wireless now comes on by the time the login screen appears.  Doesn't matter if it is put to sleep or powered off, it still takes 20 seconds BEFORE the Dell logo comes up. 

I've tried a number of different things.  Changing the boot sequence priority from Windows to the SSD, shutting down different features in BIOS (media card, USB boot, etc.)  NOTHING works.  Some things make it worse, but NOTHING makes it better.

To add to the misery I cannot update to A10 bios.  Had a response from Dell on another thread that they would at least look into the bios update problem, but that was two weeks ago and still no reply.  

4 Posts

March 11th, 2014 21:00

Another data point, I have the same problem with the machine restarting when I put it to sleep (Dell Venue Pro 11 7130 with the A10 BIOS). Quite annoying.

109 Posts

March 12th, 2014 03:00

On my 7130 i5 vpro build date 02/24/2014 if I hibernate I see the Dell logo on wake up. BIOS starts Windows from SSD and reloads from C:\hiberfil.sys.This does take a few seconds longer to take me right back to where I was.

If waking up from Intel Rapid Start no logo appears. BIOS reloads from the IRST partition on the SSD. Both take me right back to where I was before sleeping.

I believe this is the normal behavior.

These are my personal preferences.

I have uninstalled Dell Power Manager (too many error messages) and set in BIOS Advanced Battery ON plus Rapid Start to ON at 0 minutes.

I set my sleep timers to 15 minutes if on battery to extend available battery % and Never when plugged in (battery stops charging at 90% to extend battery life). On waking a password is only required when on battery.

I set the Power Button and Lid options to Hibernate in all cases.

109 Posts

March 12th, 2014 04:00

I forgot to mention I made these changes after experiencing the follow incident.

While in sleep mode from pressing the Power button then closing the lid and shifting the tablet so I could eat lunch I heard the fans rev up to maximum speed. The noise was very loud so I opened the tablet to see what was going on. Blank screen and Power button would not wake it up. The back of the tablet was very hot and after a couple minutes I crashed the system by holding the Power button in until it shutoff.

On investigation I found thousands of messages logged during that period. Something woke it up and went into a frenzy. I believe it was a software hard loop type error.

16 Posts

April 12th, 2014 07:00

same problem here...

Please FIX IT!!!!!!!!

Or let us know what to do...

7 Posts

June 16th, 2014 07:00

This solution solved a load of my unresponsive screen issues. I still can't get my device to sleep from the side button but I'm working on it. Thanks for the fix its made a massive difference

May 29th, 2019 11:00

Thank you !

Sleep wasn't working, and the disable/re-enable got things acting how they should !

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