16 Posts
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2395
November 8th, 2022 17:00
The iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-th
Hello,
I keep getting the above error message in the Windows Event Viewer system log from my Dell PowerEdge740XD Server. The particular event ID is 8193. I don't see any errors in Dell OpenManage software, and we are not experiencing any problems with the server. Can anybody advise if this message is of concern?
Bios version is 2.6.4, iDRAC and lifecycle controller version is 4.10.10.10 build 32
Thanks in advance.
No Events found!
DELL-Shine K
4 Operator
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3K Posts
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November 8th, 2022 19:00
Can you install latest iDRAC and iSM on the server and check the behaviour. If it is not getting resolved after update, you can refer below link with troubleshooting details for this error
https://www.dell.com/support/manuals/en-in/idrac-service-module-v3.0.1/ism_3.6_userguide/frequently-asked-questions?guid=guid-af94d736-4178-4bf4-8b25-1a9bbf94e155&lang=en-us
Harry44
16 Posts
0
December 13th, 2022 19:00
Thanks DELL-Shine K - that solved the problem