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October 10th, 2022 07:00

iDrac check for updates -- LC023: Cannot access network share

In iDrac 9 -> maintenance -> System update -> Manual update -> Location Type "HTTPS"-> type in HTTPS Address: downloads.dell.com

I have multiple servers where I click 'Test network Connection' and I get the below error. 

"LC023: Cannot access network share.

Check network share access credentials (IP address, user name, password, share type, and so on). Refer to your product documentation for more details."

I can get to downloads.dell.com manually on a PC which redirects me to www.dell.com/support/home/en-us.  

Any help on would be appreciated.

 

 

 

 

4 Operator

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3K Posts

October 10th, 2022 09:00

Is your network where iDRAC is configured have access to internet and downloads.dell.com?

1 Rookie

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2 Posts

August 28th, 2024 21:15

Mine has internet connection and testing by clicking "Test network configuration" works fine! But it will NOT grab an update package!

LC023: Cannot access network share. Check network share access credentials (IP address, user name, password, share type, and so on). Refer to Lifecycle Controller Profile documentation for more details.

Moderator

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5.2K Posts

August 29th, 2024 01:50

Hello I found something online https://dell.to/3z1oNOL

Could you tell us maybe this would help your issue?

Respectfully,

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