21 Posts
0
1129
June 18th, 2020 12:00
WMI reports an error 2 times / second
Hello,
I have a brand new (less than 3 weeks) G7 with Windows 10 Pro. I noticed that every few minutes, the fan starts at moderate speed and stops after a few seconds. I checked the CPU and saw that each time, WMI Provider Host goes to 25% more or less, then stops. I ran the Event Viewer and found in the Microsoft / Windows / WMI-Activity / Operational that the log was full of identical errors mentioning AWCC and ClientProcessID = 15304 (on my system, obviously), at the rate of 2 errors / second. Process Explorer told me that process 15304 was OCControl.Service.exe. These errors may be the cause of the CPU peaks, although I can't see the relation with the raises and falls of CPU activity, or they simply be a very dense forest of small issues hiding the real problem. Anyhow, I'd like to get rid of them.
I could reinstall Alienware OC Controls or I could simply get rid of them. I don't plan to use a very demanding game anytime soon, my kind of games are walking simulators. So what do other users think? What would I lose by uninstalling Alienware OC Controls?
And if removing them would not be a good idea, what is the best way to reinstall them correctly?
davitofr
21 Posts
0
June 19th, 2020 12:00
Support contacted me directly and explained that since I would not need overclocking, I could uninstall OC Control. So I uninstalled it, then I uninstalled Alienware Command Center and Alienware Command Center Suite because the Command Center warned me it would reinstall OC Control. Since then (a few hours ago), WMI stays between 0.5 and 2.5% and my laptop fans remain mercifully silent. I guess this thread is closed.
Thanks to the support!
davitofr
21 Posts
0
June 18th, 2020 12:00
I forgot: according to SupportAssist, I don't have anything wrong in my system.