This post is more than 5 years old
19 Posts
0
2051
September 19th, 2019 23:00
SA failures
SupportAssist v3.3.3 shows for my Dell XPS 13 9360
Intel-HD-620-and-Iris-Graphics-640_611HN_WIN_26.20.100.6951_A11.exe
However, install fails.
Manual download and install also, 'system does not meet minimum requirements'!
Must be an error, how do I stop it showing up?
Also:
09 September 2019
Killer-Wireless-AC-1535-and-1435-Bluetooth-Driver_V373W_WIN_10.0.0.916_A14_01.exe
shows as 'Urgent' but does not show up in SA?
In both cases Dell Update shows system as up to date.
What to believe?
I have to say SA consistently gives problems over many years. Why can't Dell get this right?
Puts me off Dell.
ThinkPad System Update does not have these problems.
No Events found!
speedstep
9 Legend
•
47K Posts
0
September 23rd, 2019 07:00
There is an Issue with 1903 and INTEL RST and SA.
https://www.dell.com/support/article/us/en/04/sln318140/windows-10-may-2019-update-build-1903-fails-to-install-due-to-an-out-of-date-intel-rapid-storage-technology-rst-driver?lang=en
Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ :
Can not find the specified module. ( Exception HRESULT : 0x8007007E).
Systems running driver version 15.9.x, 16.0.x, 16.5.x, or 16.7.x should update to the latest version.
The Intel® Rapid Storage Technology (Intel® RST) Driver 17.5.2.1024
Available Downloads
SetupRST.exe
Windows 10, 32-bit*
Windows 10, 64-bit*
Windows Server 2016*
Language: English
Size: 22.16 MB
MD5: 5f8ed0535211826afec73f9c3198c6aa
SetupOptaneMemory.exe
Windows 10, 64-bit*
Language: English
Size: 73.07 MB
MD5: 456a48399e583622aded654ac59690bb
f6flpy-x64.zip
Windows 10, 64-bit*
Language: English
Size: 4 MB
MD5: f323e7558553d7268a2b0724e74b5e68
Very OLD Versions
paulderdash
19 Posts
1
September 24th, 2019 02:00
Intel HD 620 update no longer appears.
Presumably fixed at server end.
ThomasAAT
2 Intern
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387 Posts
0
September 24th, 2019 07:00
Interesting. For approximately 4 days SA v. 3.3.3 shows an update for my Intel wireless network card, but my current driver is newer. SA on Dell's website shows I am up to date. I have just ignored it. But the best if its not showing in the SA check for update.
Will check and report back.