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June 16th, 2020 22:00

Need to get the registry key path for Dell SupportAssist Client Home and Business both

 

Reference link: https://www.dell.com/community/SupportAssist-for-PCs/Inspiron-3650-SA-3-1-0-will-not-update-error/td...

Hi,

From the above reference link, found below are some registry keys that I found related to Dell supportassistant, May I get the following correct registry keys in order to check the product version for the below DSA-2020-005

https://www.dell.com/support/article/en-in/sln320101/dsa-2020-005-dell-supportassist-client-uncontro...

 

Seek to know below four registry paths:

For Home:

  1. Registry path on a 32-bit system
  2. Registry path on a 64-bit system

For Business:

  1. Registry path on a 32-bit system
  2. Registry path on a 64-bit system

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28 Posts

July 8th, 2020 09:00

Following registry path should have the installed version:

SupportAssist for PCs / Home: HKEY_LOCAL_MACHINE\SOFTWARE\DELL\SupportAssistAgent

SupportAssist for Business PCs / Buisness: HKEY_LOCAL_MACHINE\SOFTWARE\DELL\SupportAssistBusinessClient

3 Posts

June 16th, 2020 22:00

Only confirmed answers appreciated.

 

Thanks.

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28 Posts

June 18th, 2020 07:00

@vas91 Can you please share the rationale behind requesting for registry info?

If you are concerned about DSA-2020-005, then if your SupportAssist version is above 3.4.1 then you should be fine as this vulnerability is fixed on 3.4.1 release.

3 Posts

July 7th, 2020 02:00

Hi @Sudarsanan Kesavan ,

 

Thanks for the reply. Hope you are staying safe.

The idea was to traverse through a list of authorised PC via the script code and take out the versions that these list of systems are running. If that is fine with you(I guess it should be) could you please help me with my original requirement.

 

Thank you.

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