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March 3rd, 2022 14:00
Microsoft Defender FP Detection of SupportAssist OS Recovery (02-Mar-2022)
Please see Susan Bradley's 03-Mar-2022 Defender Reports False Positive on the AskWoody.com forum for more information. From what I understand from Gunter Born's Borncity.com article Microsoft Defender Falsely Reports Trojans on Dell Computers (March 2, 2022) that was mentioned in Susan's post, users with Defender ATP (Advanced Threat Protection) enabled are seeing alerts for a CryptoStealBTC trojan that appears to be triggered by SupportAssist OS Recovery (also known as Dell SupportAssist Remediation).
As of today the general consensus it that this is a false positive (FP) detection by Microsoft Defender that needs to be corrected by Microsoft (i.e., this trojan detection can be safely ignored by Dell customers).
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64-bit Win 10 Pro v21H2 build 19044.1526 * Firefox v97.0.1 * Microsoft Defender v4.18.2201.10-1.1.18900.3 * Malwarebytes Premium v4.5.5.175-1.0.1621 * Dell SupportAssist v3.10.4.18 * Dell Update for Win 10 Universal v4.4.0 * Macrium Reflect Free v8.0.6584
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
lmacri
3 Apprentice
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1.6K Posts
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March 4th, 2022 07:00
According to DELL-Chris M's 03-Mar-2022 post SupportAssist Incorrectly Picked Up by Defender as Malware that is pinned at the top of this board, if Settings | Update & Security | Windows Update | View Update History | Definition Updates shows that you have the virus definition set v1.359.1239.0 or higher then you should no longer see this false positive detection by Microsoft Defender.
From my Win 10 Pro v21H2 machine:
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64-bit Win 10 Pro v21H2 build 19044.1526 * Firefox v97.0.1 * Microsoft Defender v4.18.2201.10-1.1.18900.3 * Malwarebytes Premium v4.5.5.175-1.0.1621 * Dell SupportAssist v3.10.4.18 * Dell Update for Win 10 Universal v4.4.0 * Macrium Reflect Free v8.0.6584
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620