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October 22nd, 2019 08:00

G3 3590 Using UHD 630 instead of GTX 1660

Brand new G3. GTX is recognized in display adapters, and shows its working properly. Drivers have been updated through Dell support app. Bios updated to 1.7.1. However the UHD 630 is still being used instead of the GTX. Even in the Nvida control panel the UHD is defaulted.

Steve

4 Operator

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9.4K Posts

October 22nd, 2019 09:00

Hi Steve-G3,

Thanks for posting and for sending your service tag information in Private Message.  Apologies if the system is not performing as expected.

 

We've opened a case and will be responding to you in private to protect your personal information.  Thanks.

 

Regards,
Robert

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