3 Apprentice
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April 5th, 2025 13:18
Dell Update v5.5.0 (rel. 01-Apr-2025) Installs Unnecessary Bloat
If you have removed SupportAssist v4.x from your system and use Dell Update / Alienware Update v5.x to check for available Dell software and driver updates then see the recent series of posts in my topic Support for Dell Update / Alienware Update Ending December 2024 about the apparent bloat that was installed on my system after I updated from Dell Update for Windows Universal v5.4.0 to the current v5.5.0.
To summarize, the following was added to my system after I updated to v5.5.0 on 02-Apr-2025:
- Dell Core Services v1.10.33.0 application.
- Dell TechHub service (normally used by SupportAssist to run hardware diagnostic scans, which is not a feature built in to Dell Update).
- Seven new Dell-related processes listed in Task Manager (Dell Analytics, Dell Data Manager, Dell Instrumentation, Dell Instrumentation's User Process, Dell.Core.Services, Dell TechHub, Dell.Update.SubAgent.exe).
I can also see that multiple subfolders were created or modified in C:\Program Files\Dell\ during my 02-Apr-2025 update to Dell Update for Windows Universal v5.5.0.
None of these changes are mentioned in the Dell Update v5.x release notes or user guide at https://www.dell.com/support/product-details/en-ca/product/dell-update/resources/manuals that were updated on 01-Apr-2025 for v5.5.0. The "What’s new in Dell Update Version 5.5" section <here> of the release notes only states "User interface refinements with rebranding of the splash screen for Dell Update application".
I can confirm that disabling the Dell TechHub service and re-booting prevents the seven Dell processes shown in my 03-Apr-2025 image <here> from running at Windows startup, and Dell Update for Windows Universal v5.5.0 is still able to detect available updates for my system when the Dell TechHub service is disabled.
WARNING: Disabling the Dell TechHub service will break SupportAssist v4.x if this utility is also installed on your system.
As of today I haven't tested to see if uninstalling the Dell Core Services program (which I presume is also a component of SupportAssist v4.x) would have any effect on the new Dell Update for Windows Universal v5.5.0.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5608 * Firefox v137.0.0 * Microsoft Defender v4.18.25020.1009-1.1.25030.1 * Malwarebytes Premium v5.2.9.176-129.0.5196 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.5.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0