1 Message
0
5251
November 5th, 2019 05:00
Dell Update app, reinstallation issue
Hi,
I uninstalled the Dell Update app and downloaded and install the one from the link you provided in the other thread. But it seems I cannot open the application? When I try it, the only thing that happens is just announcement in notification corner. Is that OK? Is it what it should do? Because as far as I recall I could open the "old" Dell Update app and it showed me some window with some information.
Thanks in advance
No Events found!
DELL-Chris M
Community Manager
•
56.8K Posts
0
November 5th, 2019 12:00
I also sent you a Private Message.
* Uninstall the Dell Update Application, and if seen, the Dell Update SupportAssist Update Plugin. When done, restart the PC
* Download/save Dell Update Application to the Windows Desktop
* Download/save Dell Update SupportAssist Update Plugin to the Windows Desktop
* Right click Dell Update Application, left click Run as administrator. Follow the prompts
* Right click Dell Update SupportAssist Update Plugin, left click Run as administrator. Follow the prompts
* When done, restart the PC and retest
DELL-Chris M
Community Manager
•
56.8K Posts
0
November 6th, 2019 06:00
Awaiting a response to my previous troubleshooting reply.
DELL-Chris M
Community Manager
•
56.8K Posts
0
November 7th, 2019 05:00
Because we have not received a reply from you with the needed information, we are closing this case. If you return at a later date, start a new thread.