9 Posts
1
5576
August 10th, 2020 12:00
Bluetooth stopped working - Code 43
Hello, the bluetooth on my Alienware Aurora R11 has stopped working, the action centre no longer shows the bluetooth option, and in device manager, under bluetooth-, properties, the Qualcomm QCA9377 says that the device is no longer working properly and gives code 43... any fixes?
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_person_
9 Posts
0
September 24th, 2020 14:00
DELL-Cares
Moderator
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27.1K Posts
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August 10th, 2020 13:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
_person_
9 Posts
2
August 25th, 2020 09:00
still no fix after 2 weeks of back and forth with dell. just gave up and ordered wired things last night. incredibly disappointing for such an expensive machine, its Bluetooth ffs, it cant be that hard.
JABx3
1 Message
2
August 25th, 2020 09:00
@DELL-Cares I have this same issue with my R11. what is the solution?
Gatsby NYC
1 Message
0
September 22nd, 2020 07:00
Same issue here, Bluetooth just checked out on my R11.
PrivateSubnet
1 Message
0
December 13th, 2020 21:00
Is this a driver issue or the bluetooth chip itself? My r11 2020 has the exact same issue, and there's no fix other than restart the computer with power cable off my desktop