Ionix ControlCenter - Storage Agent for CLARiiON install failed

Hi

Aleksandr,

You need both Navicli Classic, and Naviseccli installed on the Clarion agent hosts for the prerequisite to pass

1. Uninstall Navisphere CLI version 31 on the Clariion agent host.

2. Install Navisphere CLI version 28 and choose the install Classic CLI button.

3. Install Navisphere CLI version 31 over the version 28 installation. (Beginning in Navisphere CLI version 29, the option no longer exists to install the Classic CLI. This is why we need to install 6.28 first and then put 7.31 over it.)

4 Note that you will receive a warning stating the older version must be uninstalled. It is okay to proceed on from this point.

Another alternative is to make changes in registry and force the prerequisite check to pass:

1. In the location "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\" create a new key with the value NaviCLI.exe
   
2. Within this key, create a new String Value called Path and double click to edit the value.
   
3. For the value, enter the path of naviseccli.  By default, this will be C:\Program Files\EMC\Navisphere CLI
   
4. Additionally, populate the (Default) Key with the following: C:\Program Files\EMC\Navisphere CLI\NaviSECCli.exe
   
5. Once this is complete, you should be able to successfully install the CLARiiON Agent
   

As a note Support for Flare 31 was added with UB9 Clarrion/Nas agent Hotfix 4917 which brings the Clariion/Nas agent upto 6.1.0.9.699. you may need to start upgrading ControlCenter from the ISO install version 6.1.0.4.71 (Its recomended by engineering/best pactice after install to apply the latest UB available) to the latest Update Bundle which is 9 and apply the  Hotfix 4917 if the Clariions you are discovering are going to be using Flare 31

Regards

Conor