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February 4th, 2009 04:00

ECC Host Agent of Linux core dumped

Hi,

I installed the master agent in Red Hat Host. And it's running smoothly. But the host agent was timing out. Then I wanted to run it manually. First time it showed:

# /usr/ecc/exec/MLR520/mlragent --help
SDK 13:01:21 SDK 1 P E 4159146192 => Fatal Error - The Environment Variable: ECC_HOME is not set

So I declared it.
# export ECC_HOME=/usr/ecc/exec

Then I ran it again and it faulted and core dumped:

/usr/ecc/exec/MLR520/mlragent

MGR 13:21:39 C P I 4159940816 (0.03 MB) [MGRAgent::MGRAgent] => Starting UNIX Storage Agent
MGR 13:21:39 C I I 4159940816 (0.03 MB) [MGRAgent] => HostSanityCheck: File Systems Presence: OK
MGR 13:21:39 C I I 4159940816 (0.03 MB) [MGRAgent] => HostSanityCheck: Disk Presence: OK!
Segmentation fault (core dumped)

Does anyone know how to solve this problem?

Thanks ahead.

Ashfaq

472 Posts

February 4th, 2009 05:00

Hi Ashfaq,

I've seen a similar issue previously. You may need to check OS patch/driver levels etc. Are you running the latest Host Agent revision for your ControlCenter version?

Please note that all CC 5.2.x versions went EOSL on 31/01/09.


Regards,
Séamus Coffey
EMC Global Services

2 Intern

 • 

1.3K Posts

February 4th, 2009 10:00

Also check if the Linux kernel is 32/64 bit (getconf LONG_BIT) and put the appropriate agent

14 Posts

February 5th, 2009 18:00

No, It's not the latest Control Center Version. It's 5.2. We need to upgrade the version.

Thanks for your tip
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