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735

August 29th, 2007 05:00

Defunct processes with Linux Host agent?

I have an open SAC case on this issue as well which is moving along slowly, but was curious to see if anyone has experienced this issue as well.

Running ECC 5.2 SP4 and everynight at midnight (during the discovery I believe) our RedHat Linux hosts end-up with 2 defunct processes in zombie state tied to the MLR process as their parent. This becomes an issue because a lot of these Linux hosts do not reboot on a scheduled basis meaning that after a few months they collect a lot of these processes.

Has anyone else seen this behavior?

109 Posts

August 29th, 2007 17:00

I have an open SAC case on this issue as well which
is moving along slowly, but was curious to see if
anyone has experienced this issue as well.

Running ECC 5.2 SP4 and everynight at midnight
(during the discovery I believe) our RedHat Linux
hosts end-up with 2 defunct processes in zombie state
tied to the MLR process as their parent. This
becomes an issue because a lot of these Linux hosts
do not reboot on a scheduled basis meaning that after
a few months they collect a lot of these processes.

Has anyone else seen this behavior?


Oddly enough, I've seen a few of these problems in the last few days. I guess we are having a run on them, which is how things seem to happen in support. Lots of the same issues from different customers in different regions. I can't explain it, but that's what happens.

If you do a ps -efl output you'll probably see zombies like so;

0 Z root 29905 29733 0 85 0 - 0 do_exi May24 ? 00:00:00 [sh ]
0 Z root 22119 29733 0 84 0 - 0 do_exi May31 ? 00:00:00 [sh ]
0 Z root 21339 29733 0 84 0 - 0 do_exi Jun07 ? 00:00:00 [sh ]
0 Z root 5702 29733 0 83 0 - 0 do_exi Jun14 ? 00:00:00 [sh ]

Not exact of course, but if you stop the MLRAGENT process, which is the host agent on the host. You can do this from ControlCenter Console. You will find as soon as you do all the zombie processes will terminate and get cleaned up.

Soon as it's started again you will get 2 zombie processes, as the agent when started attempts a discovery, and then each night when the discovery DCP runs you will get 2 more and onward it will go until agent is restarted.

This is a known issue on ControlCenter 5.2 SP4 and was resolved with Hotfix/Patch #3713

Unfortunately I cannot confirm if this is available on Powerlink, as it appears my profile has been messed with.

Please quote this number to the person currently assigned with your SR and if they need any assistance, tell them to contact me internally.

EDIT:

I managed to track down the open ticket and who currently owns it. I've since updated the open ticket to indicate the same details above. I've emailed the current owner the hotfix details and left you a voicemail to indicate I've since made the link between this query here and the open ticket. Thanks

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385 Posts

August 30th, 2007 04:00

Thank you for answering this and updating the case - very helpful. I am in the process of updating the patch right now.

Not sure why my search for "defunct process" did not hit this patch - I had even glanced through the CC patches but since this one didn't have "Linux agent" in its description I just didn't hit it I guess.

109 Posts

August 31st, 2007 22:00

Happy to help.
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