If the system is under warranty, run a full Dell diagnostic (outside of Windows - F12 at powerup) and record the exact error that results. Call Dell with it and they'll replace the drive.
If the system is out of warranty, and you need a recommendation for a replacement drive, post the system model and someone can assist.
Either way, you have a faulty hard drive that needs to be replaced.
ejn63
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87.5K Posts
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August 26th, 2015 06:00
If the system is under warranty, run a full Dell diagnostic (outside of Windows - F12 at powerup) and record the exact error that results. Call Dell with it and they'll replace the drive.
If the system is out of warranty, and you need a recommendation for a replacement drive, post the system model and someone can assist.
Either way, you have a faulty hard drive that needs to be replaced.