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May 22nd, 2015 03:00

(redirected) e6500 laptop dvd drive isn't opening up when I press the button.

Hi everyone I have been recently experiencing rather a lot of difficulty with regards to getting my dvd rw optical drive to open up. I have checked the drivers and reckons its working fine. looked in bios to see if there was any options to try. reset it and still nothing.

the model: TS-U633 on the drive in question.

hoping someone has an idea to try on this issue please?

 

MOR13.4

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46K Posts

May 22nd, 2015 14:00

As you have a laptop, best to post this in the Laptop Forum here:

http://en.community.dell.com/support-forums/laptop/default.aspx

Bev.

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