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125450
January 30th, 2016 04:00
Hard Drive not recognized by BIOS in Dell Precision T7910 Workstation
Greetings,
I recently acquired a Dell Precision T7910 Workstation without any hard drives installed, so I went to the store and purchased a Sandisk 240GB SSD put it in the hard drive caddy and then installed the caddy into port 0 (I also tried port 1 with the same results), then I powered the computer up and it says "no hard drives found" press f2 to enter setup or press f5 for diagnostics. I'm thinking there is probably a setting in the BIOS to configure the hard drive that I may be ignorant about, so any help would be much appreciated.
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theflash1932
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16.3K Posts
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January 30th, 2016 21:00
Is there a CTRL-R (or some other CTRL command during POST) to get into a controller configuration utility for the LSI? Possible that if installed/enabled, the ports are managed by the LSI controller instead of the BIOS. However, I don't have a 7910 to look at ... just going off of how this would normally work.
theflash1932
9 Legend
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16.3K Posts
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January 30th, 2016 12:00
What OS are you trying to install? What are your drives connected to? The T7910 has several optional storage controllers, each with its own driver, so we need to know which controller you have.
drdos7
3 Posts
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January 30th, 2016 13:00
Thank you for your reply,
I have the LSI sas3008 integrated controller (which has SATA 0 and SATA 1 in the BIOS setup), I am trying to install windows 7 pro, however I think that is irrelevant as the problem seems to be hardware related ( the controller doesn't recognize the Sandisk SATA SSD). The computer has 8 connectors for Hard Drives, I Tried connecting the SSD to both SATA 0 and SATA 1 (or at least what I believe to be SATA 0 and SATA 1, the hard drive connector are labeled 0-7 in the front of the tower).
drdos7
3 Posts
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January 31st, 2016 01:00
Thanks again for your reply,
Yes the LSI controller card is enabled, and I did try the CTRL-R during post The LSI controller card is showing that there is nothing connected, however, since you mentioned that I have looked into the LSI configuration a lot more deeply and my problem seems to be that I need to create a RAID configuration through the LSI configuration screen as native SATA support is not supported on the T7910.
I would like to thank you very much for your help in steering me in the right direction for this issue.
theflash1932
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16.3K Posts
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January 31st, 2016 07:00
Good ... that's where I was heading ... some controllers do not support non-RAID/JBOD, so before anything can be presented to the OS - even with the proper drivers - a virtual disk must be set up on the controller. There could even have been a situation where the controller detected a configuration on the drive and marked it as 'foreign' ... in a foreign state, nothing (even configuring in a VD) can be done with the disk until you clear it. Glad you got it sorted out.