DVD RAM

Question

Hi

I have windows 7 and I want to use my DVD Ram disc , my computer does not recognise it, so which dvd ram drive can I install ? and that is safe. The installed software to edit, etc is ok but I get a message

'' Failed to update the system registry, please try using REGISTRY'' ,

thanks

Jent

DELL-Hemalatha · Accepted Answer

Hi,

Update the DVD firmware from Dell site.

What is your system model??

Does it have a DVD burner or just a reader??

You can try deleting filters from registry , find the link below on the same

https://support.microsoft.com/en-us/kb/929461

Regards

Jent77 · Accepted Answer

Yes I have , but not help, I asked a question in my original message, which you have not answered,instead you asked me about my computer, I answered it thinking that the question was part of it finding my answer to the question ,.which was I was referring to in my previous message.(pending a response)

Thanks

Clara

osprey4 · Accepted Answer

Hi Clara, Optical drives are very generic hardware with no special device drivers. So in theory any optical drive that your OS supports will work. This drive supports DVD-RAM.

Jent77 · Answer

Hi XPS8500 Model ,  Windows Media Player , burner  I cant send the sceeen shot is what I have , not the same as Microsoft suggested

osprey4 · Answer

Hi jent77, Look in device manager to find the model of your DVD drive. Please post the model number and I can check to see if the drive is compatible with a DVD-RAM disc.

Jent77 · Answer

here is the screenshot I dont have this option

osprey4 · Answer

Ok, so the model number of your drive is DH-16ACS.  What happens when you insert a DVD-RAM disc?

Jent77 · Answer

The answer was stated in my original message .I thought this was known and reason for the asking about the model number.

Jent77 · Answer

I sent a reply recently, I havent received a response yet ,thanks Jent

osprey4 · Answer

I was not able to determine if that drive is compatible with DVD-RAM discs. Not all DVD burners are.

Jent77 · Answer

Hi  My enquiry is pending a response.thanks

Jent77 · Answer

Hi Is being some time passed since Ihave not received a response , would you be assisting with this case, ? as I need to address this issue .  thanks

osprey4 · Answer

You could try calling tech support. I'm afraid I have no more ideas.

Jent77 · Answer

Hi Thanks for this I will try, what is OS/? and optical ?   Thanks Clara

osprey4 · Answer

OS = operating system Optical drive means any CD, DVD, BD drive.

Storage, Drives & Media

DVD RAM

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