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2 Posts

882

November 28th, 2017 06:00

Boot problems

Hi there my Dell 7559 Inspiron laptop shows

Service tag-  

Error Code- 2000-0142

Validation- 117106

Hard drive 1- S/N X5TNC1Y8T

I want to know why it is out of warranty and what can be done about it, apart from replacing the HDD

Thanks.

4 Operator

 • 

11.1K Posts

November 28th, 2017 08:00

I want to know why it is out of warranty and what can be done about it, apart from replacing the HDD

It is out of warranty because you didn't purchase warranty extension beyond the 1 year.

You can sit on your hands and have a non-working laptop if you don't want to replace the hard drive.

2 Posts

November 28th, 2017 08:00

Lol, alright thanks.

9 Legend

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87.5K Posts

November 28th, 2017 09:00

Hard drives fail -- for any of a host of reasons -- some electrical, some mechanical.  This one is failing an internal self-test that the manufacturer deemed a critical failure.  There is nothing you can do short of replacing the drive.

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