This post is more than 5 years old
2 Posts
0
542
April 11th, 2007 19:00
Shortcutting a shortcut
Hi,
Is a Shortcut task meant to process previous shortcuts (and if not, can I force it to)?
The situation is this:
We run a Shortcut task every night which processes messages with attachments only that are over 7 days old. We do NOT set it to remove the message body.
We run another Shortcut task once a week which processes ALL messages that are over 90 days old and DOES remove the message body. However, this task does not "reprocess" the shortcuts which previously have had files removed.
The net result is that all email in the mailbox over the 90 days is shortcutted, however some messages have the content removed while others do not. The messages without the content removed were the ones picked up as having a file attachment originally.
The behavior I expected was that the second Shortcut task would remove content from previously shortcutted messages.
Does my question make sense? It's a little difficult to explain.
Regards,
David
South East WAter
Is a Shortcut task meant to process previous shortcuts (and if not, can I force it to)?
The situation is this:
We run a Shortcut task every night which processes messages with attachments only that are over 7 days old. We do NOT set it to remove the message body.
We run another Shortcut task once a week which processes ALL messages that are over 90 days old and DOES remove the message body. However, this task does not "reprocess" the shortcuts which previously have had files removed.
The net result is that all email in the mailbox over the 90 days is shortcutted, however some messages have the content removed while others do not. The messages without the content removed were the ones picked up as having a file attachment originally.
The behavior I expected was that the second Shortcut task would remove content from previously shortcutted messages.
Does my question make sense? It's a little difficult to explain.
Regards,
David
South East WAter
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fschlupp
397 Posts
0
April 13th, 2007 06:00
Have you investigated User Cache? This is a relatively new feature in EX which allows you to shortcut a little more aggressively while maintaining full functionality from the users' perspective (even while offline.)
Hope this helps.
ccharlto
64 Posts
1
April 13th, 2007 06:00
Frank is correct in the fact that you cannot re-process shortcuts.
I have just briefly tested to confirm, but it appears as if we look for the message class of a mail before shortcutting.
Message Class:
Standard mail message class - ipm.note
Shortcutted Mail message class - ipm.note.exshortcut or ipm.note.exshortcut.owa
If a mail message already has the message class modified by ex, then we will skip the item, and look for the next. Hence, you'll have to restore shortcuts to the server (I recomend using extract,) and then re-shortcut the mail with desired configurations.
Hope this helped.
Regards,
~Chris
SEWL
2 Posts
0
April 13th, 2007 18:00
Thanks for the responses.
Frank - we have looked into User Cache. We really wanted to roll out EX as "easily" as possible without having to worry about an extra tier of email management. We can live with deploying the search tool but wanted to stop there for now. No doubt we will add User Cache at some stage though.
Chris - thanks for confirming this 100%. Any chance of changing this in a future version? Another checkbox on the Shortcut tab along the lines of "Reprocess existing shortcuts" would do it. I would have thought that agressively shortcutting large files after a short period, and then reprocessing those same shortcuts later to remove content would be a fairly common scenario.
I know I can achieve it now by restoring shortcuts first, but that isn't exactly a clean way of doing it.
Thanks again!
Regards,
David