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February 24th, 2010 07:00

Retrieving Email from a Deleted Mailbox

EmailXtender 4.5 - I have a Exchange 2003 server on top of a Windows 2003 server using EmailXtender.  I have been asked to retrieve the email from a user who's mailbox has since been deleted.  Normally I would use their SMTP address in the mailbox field and this definitely finds data but it does not seem to find everything.  Much of this mail was originally on a Exchange 5.5 server and the email was exported to PST and reimported when we upgraded to Exchange 2003 (not sure if that matters or not).

Is this how you do this or is there another (better) way of doing it?

TIA!

Martin

20 Posts

February 24th, 2010 07:00

I have had success using the legacyDN in the mailbox field on the search tool. You can retrieve the legacyDN for a current user using the adsiedit.msc on Exchange and then modify it for your deleted user.

It will look something like this (fits on one line):

/O=[organization]/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=[username]

Change the fields in brackets to match your needs. Of course if you have more than one admin group, you might have to change that field as well.

Good luck!

February 24th, 2010 08:00

Oh yeah, now that's what I'm talkin' about!  Thanks Dulce!
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