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February 6th, 2008 19:00

License distribution

My customer has a single license for 182 desktops for EmailXtender. He wants to install EX for 7 different locations. Installing a single EX server and archiving across the bandwidth would not give goog performance.

Would it be OK to create a single license server and point 7 EX servers to one license server? I believe licensing would authorize only one license server and therefore having 7 license servers may not be possible.

2 Intern

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204 Posts

February 8th, 2008 00:00

Hi again,

have run EX in my test installation for over 17 hours without a license server. I got two error events (one after a restart and only one later), indicating that the license server is unavailable. - The EX services keep on running and I can still archive and retrieve emails without any problems.

In the License Server, there is also no category how many EX servers are known (for DX, this is registered).

Based on this information, I would recommend going for one License Server, even in a distributed network.

Hope that helps, Jochen.

2 Intern

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204 Posts

February 7th, 2008 02:00

Hello,

In the license server console, you don't see the amount of used licenses. As EX is licensed per active user, you can install multiple EX servers. There is also no way how to determin (from the licensing server), what an active user is...

Your "design" should therefore work, when you take the volume serial number of the license server and just point both EX servers to this license server. - EMC licensing - who generate the licenses for you - should be able to help with further non-technical questions. ;-)

Regards, Jochen.

2 Intern

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2K Posts

February 7th, 2008 06:00

What happens if license server goes down for a few hours/

also if I have 7 license servers and one user gets transfered from one location to another, how does his license get transfered?

2 Intern

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204 Posts

February 7th, 2008 07:00

Hi, I can honestly not say how long the lincense server can be switched off; haven't found any info on this in the documentation. Only EMC might tell you exactly. - In a virtual test installation of mine, I have disabled the license server an will let you know what's happening! ;-)

In the ExInstallGuide.pdf it says in Chapter "Obtaining a Product License": You need to supply the machine ID for the computer on which License SErver is installed". This machine ID is nothing else than the "volume serial number" you receive when typing DIR in a command prompt (from sysinternals there is a tool you can set this number called VolumeID)! - It's important to know, that the license is "registered" for a license server. You would need to split your licenses up over 7 License Servers to officially get different machine IDs. I don't think this can be a best practice.

As I mentioned earlier (pervious post), licenses don't get substracted. Basically you can have 100 mailboxes and archive 1000 mailboxes! EX is licensed per active mailbox. As the License Server has no means to know what that is or if a user gets transfered, you won't run into any problems if people get transfered to a different site!

In case you archive to Centera and have DiskXtender installed, this will be different. DX is licensed on a volume basis. This license volume gets subsctracted and you know, how much license volume is left!

Will let you know, what is happening with the disabled license service and EX.

Keep well, Jochen.

2 Intern

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2K Posts

February 8th, 2008 01:00

Thanks, I checked from Support and they say that the only thing that goes down if License server is down is that you cannot create a new folder etc. This applies only in conditions where it is only a EX implementation. EmailXtract, search & journalling work good.

2 Intern

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204 Posts

February 8th, 2008 02:00

Excellent! I'd like to mark your reply "answered", though I cannot do this! :-)

Keep well, Jochen.

2 Intern

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2K Posts

February 9th, 2008 00:00

I have done this now my friend.
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